Bug 607110

Summary:	Issue Tracker doesn't escape HTML special characters
Product:	[Retired] Issue-Tracker	Reporter:	GSS Tools User <gss-tools>
Component:	Other	Assignee:	Support Portal Development <avalon-dev-list>
Status:	CLOSED WONTFIX	QA Contact:
Severity:	medium	Docs Contact:
Priority:	medium
Version:	AMS Backlog	CC:	mamburn, sappleto, tkimura, tmirc
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	All
Whiteboard:	TrackerBug
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-07-15 16:21:19 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description GSS Tools User 2010-06-23 09:25:47 UTC

Takayoshi Kimura
tkimura

Description:
In issue description (possibly in issue subject), HTML special characters like '<>&' display as is. XML code is invisible or broken. It should be escaped when output.

Steps to Reproduce:
Here is example case:

https://access.redhat.com/issue-tracker/?module=issues&action=view&tid=1047113&gid=1354

Comment 1 Andrew Hecox 2010-06-23 14:15:07 UTC

hello Takayoshi-san,

is this something new or did Issue-Tracker have this problem when the portal launched?

Comment 2 Takayoshi Kimura 2010-06-23 14:24:11 UTC

It's new issue with new CSP. The old Issue-Tracker shows them correctly.

Comment 3 Andrew Hecox 2010-06-23 14:43:33 UTC

I'll file this to the CSP then, thank you.

Both you and your customers should be able to continue using I-T if you wish.

Comment 4 Shaun Appleton 2010-07-02 08:42:05 UTC

As a (not nice) workaround you can view the page source.

Comment 6 Tom Mirc 2010-07-15 16:21:19 UTC

CSP ticketing will be replaced on August 2nd with the new Customer Portal ticketing interface.

Closing this bug as a wontfix, as the CSP ticketing UI/character display issue will be irrelevant after August 2nd, and that's the 1st available release window.