Bug 613081
Summary: | Alert sender email is not sending alert email and giving error in server log for AIX platform | ||||||||
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Product: | [Other] RHQ Project | Reporter: | Rajan Timaniya <rtimaniy> | ||||||
Component: | Alerts | Assignee: | RHQ Project Maintainer <rhq-maint> | ||||||
Status: | CLOSED CURRENTRELEASE | QA Contact: | Mike Foley <mfoley> | ||||||
Severity: | medium | Docs Contact: | |||||||
Priority: | low | ||||||||
Version: | 3.0.0 | CC: | jshaughn | ||||||
Target Milestone: | --- | ||||||||
Target Release: | --- | ||||||||
Hardware: | All | ||||||||
OS: | Other | ||||||||
Whiteboard: | |||||||||
Fixed In Version: | Doc Type: | Bug Fix | |||||||
Doc Text: | Story Points: | --- | |||||||
Clone Of: | Environment: | ||||||||
Last Closed: | 2014-06-02 19:15:27 UTC | Type: | --- | ||||||
Regression: | --- | Mount Type: | --- | ||||||
Documentation: | --- | CRM: | |||||||
Verified Versions: | Category: | --- | |||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||
Embargoed: | |||||||||
Bug Depends On: | |||||||||
Bug Blocks: | 601949 | ||||||||
Attachments: |
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Tested with one more platform alert, the alert details are as given below: If Condition: System Load > -1.0% Dampening Rule: Each time condition set is true Action Filters: Disable alert until re-enabled manually or by recovery alert : true Rajan Can you reproduce this on a non-aix environment? This issue only found in aix environment. It would be helpful to have debug server logs prior to the issue occurring. Can you restart the server, turn on debug logging and then trigger the send email failure and attach a new set of logs. Thanks Retest same issue on AIX box with clean JON installation (send mail is running on AIX box). Set RHQ_SERVER_DEBUG=true and modified jboss-log4j.xml file to set debug mode. Crated 3 platform alerts (email notification): 1) Name: Rajan_EmailAlert_test_platform_sysload If Condition: System Load > -1.0% Dampening Rule: Each time condition set is true Action Filters: Disable alert until re-enabled manually or by recovery alert : false Sender Info: 1 notifications exist for this alert definition 2) Name: Rajan_EmailAlert_test_platform_total_mem If Condition: Total Memory > 0.1B Dampening Rule: Each time condition set is true Action Filters: Disable alert until re-enabled manually or by recovery alert : false Sender Info: 1 notifications exist for this alert definition 3) Name: Rajan_EmailAlert_test_platform_mem If Condition: Free Memory > 0.1B Dampening Rule: Each time condition set is true Action Filters: Disable alert until re-enabled manually or by recovery alert : false Sender Info: 1 notifications exist for this alert definition Exception in server log: 2010-07-15 00:56:34,601 WARN [org.hibernate.hql.ast.QueryTranslatorImpl] firstResult/maxResults specified with collection fetch; applying in memory! 2010-07-15 00:56:34,646 INFO [STDOUT] SerialUtility.prepare [SubjectManager.findSubjectsByCriteria] Detached in: 16ms, Size is: 7999 2010-07-15 00:56:35,380 INFO [STDOUT] SerialUtility.prepare [AlertService.findAlertsByCriteria] Detached in: 0ms, Size is: 400 2010-07-15 00:56:35,456 INFO [STDOUT] SerialUtility.prepare [findBundlesByCriteria] Detached in: 0ms, Size is: 400 2010-07-15 00:56:35,720 INFO [STDOUT] SerialUtility.prepare [findBundlesWithLatestVersionCompositesByCriteria] Detached in: 0ms, Size is: 476 2010-07-15 00:57:35,460 INFO [STDOUT] SerialUtility.prepare [AlertService.findAlertsByCriteria] Detached in: 1ms, Size is: 400 2010-07-15 00:57:37,174 WARN [com.arjuna.ats.arjuna.logging.arjLoggerI18N] [com.arjuna.ats.arjuna.coordinator.BasicAction_58] - Abort of action id a106048:b846:4c3eb8e1:2ae7 invoked while multiple threads active within it. 2010-07-15 00:57:37,178 INFO [org.rhq.enterprise.server.common.TransactionInterruptInterceptor] Transaction [a106048:b846:4c3eb8e1:2ae7] is aborting with active thread [WorkManager(2)-4]. interrupting=[false] java.lang.Throwable: STACK TRACE OF ACTIVE THREAD IN TERMINATING TRANSACTION at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(SocketInputStream.java:140) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:97) at java.io.BufferedInputStream.fill(BufferedInputStream.java:229) at java.io.BufferedInputStream.read(BufferedInputStream.java:248) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:75) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1440) at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1022) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:584) at javax.mail.Transport.send0(Transport.java:169) at javax.mail.Transport.send(Transport.java:120) at org.rhq.enterprise.server.core.EmailManagerBean.sendEmail(EmailManagerBean.java:121) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) ... Created attachment 432068 [details]
server log
Rajan, can you confirm if you associate multiple notifications with an alert (where one notification is email) that the others (say operations or snmp) still work when the email one fails? What we're testing here is that a failure of one notification doesn't impact any of the others. Retested alert on JON 2.4 (build #73) for AXI platform version: 2.4.0.GA_QA build number:10868:d9790b0 The alert notification like operations, system roles, system users are working fine. The observation is alert email notification is not working and gives following error in server log. 2010-07-22 03:58:09,916 WARN [com.arjuna.ats.arjuna.logging.arjLoggerI18N] [com.arjuna.ats.arjuna.coordinator.BasicAction_58] - Abort of action id a106048:d79a:4c480989:9518 invoked while multiple threads active within it. 2010-07-22 03:58:09,917 INFO [org.rhq.enterprise.server.common.TransactionInterruptInterceptor] Transaction [a106048:d79a:4c480989:9518] is aborting with active thread [WorkManager(2)-19]. interrupting=[false] java.lang.Throwable: STACK TRACE OF ACTIVE THREAD IN TERMINATING TRANSACTION at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:173) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:758) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQueued(AbstractQueuedSynchronizer.java:789) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1125) at java.util.concurrent.locks.ReentrantReadWriteLock$WriteLock.lock(ReentrantReadWriteLock.java:818) at org.rhq.enterprise.server.util.concurrent.AlertSerializer.lock(AlertSerializer.java:59) at org.rhq.enterprise.server.alert.engine.jms.AlertConditionConsumerBean.onMessage(AlertConditionConsumerBean.java:87) ... Triaged 24-Sept out of date |
Created attachment 430713 [details] server log Description of problem: Alert sender email is not sending alert email and giving error in server log for AIX platform. AIX Version 5.3 Version-Release number of selected component (if applicable): version: 2.4.0.GA_QA build number: 10788:cbef7c4 How reproducible: Always Steps to Reproduce: 1) Create platform alert, the alert details are as given below If Condition: Free Memory > 0.1B Dampening Rule: Each time condition set is true Action Filters: Disable alert until re-enabled manually or by recovery alert : false Sender Info: 1 notifications exist for this alert definition 2) Wait for sometime to execute alert 2010-07-09 08:51:23,339 ERROR [org.rhq.enterprise.server.alert.engine.jms.AlertConditionConsumerBean] Error handling ActiveAlertConditionMessage[ value= 0.007761966364812419, AbstractAlertConditionMessage[ alertConditionId=10051, timestamp=1278599603963 ] ] - java.lang.IllegalStateException: [com.arjuna.ats.internal.jta.transaction.arjunacore.inactive] [com.arjuna.ats.internal.jta.transaction.arjunacore.inactive] The transaction is not active! Actual results: Alert sender email not sending alert email and gives error in server log for AIX platform. Expected results: Alert sender email should send alert email and not give error in server log for AIX platform. Additional info: Please refer attached server log.