Bug 613172

Summary:	Customer has problems using IE* when submitting a case
Product:	[Retired] JBoss Customer Support Portal	Reporter:	lvaldez
Component:	Web-General	Assignee:	Nathan Lugert <nlugert>
Status:	CLOSED WONTFIX	QA Contact:	David Spalding <dspaldin>
Severity:	medium	Docs Contact:
Priority:	low
Version:	GovernanceBoard	CC:	jmunilla, nraghava, rbroadna
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Windows
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-01-05 18:34:55 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description lvaldez 2010-07-09 21:18:12 UTC

Description of problem: The customer has indicated a problem using IE8 when accessing our customer portal.


Version-Release number of selected component (if applicable):


How reproducible: test with IE8


Steps to Reproduce:
Your new site does not work in IE8.

The Product, Version & Module drop-downs don't show.

If you try to submit a case You get the following error, but cannot do anything to fix it:  "Most support cases for this Product/Project need the following information below. You can provide the information now to save time in resolving your case."

Hint: try adding IE7 Compatibility Mode to your headers.
  
Actual results:


Expected results:


Additional info:

Comment 1 lvaldez 2010-07-09 21:20:46 UTC

This problem was submitted through a CASE #1119933

Comment 3 David Spalding 2011-01-05 18:34:55 UTC

Superceded by Avalon. This component is no longer valid.

Comment 4 David Spalding 2011-01-05 22:14:25 UTC

This is not the proper product/component for Avalon (Customer Portal). You need
to file a bug again Other | Customer Portal | [ticketing].