Bug 61434

Summary:	can't print locally or via network
Product:	[Retired] Red Hat Linux	Reporter:	don tuchband <don>
Component:	LPRng	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED WONTFIX	QA Contact:	Brock Organ <borgan>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	7.2
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2002-03-20 07:49:33 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description don tuchband 2002-03-19 16:46:53 UTC

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.4) Gecko/20011128
Netscape6/6.2.1

Description of problem:

I had a local printer and a network printer working fine on my Linux Redhat 7.2
box till
I started messing with Samba.  Now, when the system boots or if I run a checkpc
-f, I get 
error messages saying that "Starting lpd Warning owner/group of
/var/spool/lpd/gencom are 0/7
not 4/7 changing ownership to 0/7" and this continues for all the files
associated with the
printer - e.g. control.gencom.  Of course the printer does not work.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.create a printer
2.try and print
3.
	

Actual Results:  When the system boots or if I run a checkpc -f, I get 
error messages saying that "Starting lpd Warning owner/group of
/var/spool/lpd/gencom are 0/7
not 4/7 changing ownership to 0/7" and this continues for all the files
associated with the
printer - e.g. control.gencom.  Of course the printer does not work, using the
"test print" 
with KDE comes back with a message "There was an error trying to print the test
page" but if I 
and print a document from Kword, I get a more detailed message -
"Print error - Status Info - sending job 'root@mailboy + 838' to
gencom@localhost connecting
to localhost, attempt 1 connected to localhost requesting printer
gencom@localhost job root@mailboy
+ 838 transfer to gencon@localhost failed error "NONZERO RFC1179 ERROR Code from
server" with
ack 'ack-fail' sending str '^Bgencom" to gencom@localhost error msg printer
gencom, chdir to
/var/spool/lpd/gencom failed permission denied"




Expected Results:  job should print

Additional info:



When I change the directory permissions to 777 - the error messages go away, but
nothing prints.
I've reloaded the printconf-gui, printconf, & foomatic and downloaded
all of the lastest updates for these packages to no avail.

I'm lost/stumped and Redhat Tech support suggested I post this as a bug.  Your
help would be 
appreciated.

thanks,

don

Comment 1 Tim Waugh 2002-03-20 07:49:28 UTC

Can you remember what it was you did with samba in the first place, so that I
can try to reproduce this problem?

Comment 2 don tuchband 2002-03-21 15:59:08 UTC

Unfortunately, I'm not able to devote more than 20 minutes of uninterupted time
to this server - and since I've been unsuccessfully trying to resolve this
problem for the past two weeks - I finally decided to re-load the whole system.
 Recalling from some of my notes, I was updating the smb.conf file per some
directions in the "how To" and for some reason I changed the permissions on the
/tmp directory.  After that, if anyone but root logged on to the box - they
would get a blank gui screen and the printer problems started.  I nuked /tmp and
re-ran Xconfigurator and was able to get back the gui windows for users - but
the printers were still not working.  I've had a couple of Linux guru's look at
the box unsuccessfully - hence I finally decidede to just start over rather than
trying to figure out what I did.

I appreciate your looking into the problem,

don