Bug 615722

Summary:	All character unrepresentable in Win-1252 are mangled
Product:	[Fedora] Fedora EPEL	Reporter:	Matěj Cepl <mcepl>
Component:	zarafa	Assignee:	Robert Scheck <redhat-bugzilla>
Status:	CLOSED NEXTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	low
Version:	el5	CC:	mcepl, mhlavink, pcfe, redhat-bugzilla, vanmeeuwen+fedora
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:	zarafa-7.0.0-1	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-06-27 23:49:08 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	574788

Description Matěj Cepl 2010-07-18 09:50:54 UTC

Description of problem:
All characters unrepresentable in windows-1252 are changed to question marks, so that instead of

Přišerně žluťoučký kůň úpěl ďábelské ódy

I get

P??íšern?? žlu??ou??ký k???? úp??l ??ábelské ódy

both in webaccess and over IMAP in Thunderbird.

Me being a Czech (and Czech is not representable in windows-1252), this unfortunately makes it showstopper for me.

Version-Release number of selected component (if applicable):
zarafa-server-6.40.0-2.el5
zarafa-gateway-6.40.0-2.el5
zarafa-webaccess-6.40.0-2.el5
zarafa-utils-6.40.0-2.el5
zarafa-spooler-6.40.0-2.el5
zarafa-dagent-6.40.0-2.el5
zarafa-client-6.40.0-2.el5
zarafa-6.40.0-2.el5
zarafa-common-6.40.0-2.el5
zarafa-ical-6.40.0-2.el5
zarafa-monitor-6.40.0-2.el5


How reproducible:
100%

Steps to Reproduce:
1.send a message with

Přišerně žluťoučký kůň úpěl ďábelské ódy in both Subject and body of the message

to the Zarafa account
2.
3.
  
Actual results:
received email is mangled 

Expected results:
it shouldn't be

Additional info:
This is known upstream
http://forums.zarafa.com/viewtopic.php?f=19&t=2044
http://forums.zarafa.com/viewtopic.php?f=9&t=4384

The same seems to be in the user name. Although I have make an account for me with my name Matěj Cepl, webaccess shows MatÄ›j Cepl

Comment 1 Matěj Cepl 2010-07-18 10:01:56 UTC

http://forums.zarafa.com/viewtopic.php?f=12&t=1296 as well

Although this is known upstream, I would love to have this bug here as warning for an unsuspected users who would think Zarafa could be actually useful for them. For now, it is just a proof-of-concept (tell me which email server has never seen any message with encoding outside of windows-1252?).

Comment 2 Robert Scheck 2010-07-18 10:42:54 UTC

Yes, that's a serious issue.

Zarafa 7 (should appear in Q1/Q2 of 2011) will have UTF-8 support. According
to their lead developer, implementing MAPI without UTF-8 support is that very
much easy, that you wouldn't implement UTF-8 support if you wouldn't really 
need it. Initially Zarafa was a Dutch-only product and their success was more
fast then they were able to switch from Windows-1252 ("latin-1") to UTF-8...

Comment 3 Matěj Cepl 2011-01-12 21:23:07 UTC

There is now beta1 of 7.0 released (http://www.zarafa.com/download-release),
which supports Unicode characters now.

Comment 4 Robert Scheck 2011-06-27 23:49:08 UTC

Solved with Zarafa 7.0.0