Bug 615928

Summary:	balloon service can not be started in win7 guest with administrator member
Product:	Red Hat Enterprise Linux 6	Reporter:	Shirley Zhou <szhou>
Component:	virtio-win	Assignee:	Vadim Rozenfeld <vrozenfe>
Status:	CLOSED WONTFIX	QA Contact:	Virtualization Bugs <virt-bugs>
Severity:	medium	Docs Contact:
Priority:	low
Version:	6.0	CC:	llim, mshao, sneuner, tburke, ykaul
Target Milestone:	beta
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	The balloon service on Windows 7 guests can only be started by the "Administrator" user.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-11-21 21:58:23 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	580953

Description Shirley Zhou 2010-07-19 09:43:20 UTC

Description of problem:
Balloon service can not be started in win7 guest with user(created during installation guest), and this user included in Administrator group.

Version-Release number of selected component (if applicable):
virtio-win-1.1.8-0

How reproducible:
always

Steps to Reproduce:
1.Run win7 guest
/usr/libexec/qemu-kvm -m 2G -smp 2 -cpu qemu64,+x2apic -usbdevice tablet -drive file=/root/win7-32.qcow2.el5,if=none,id=drive-virtio0,boot=on,werror=stop,rerror=stop,cache=none -device virtio-blk-pci,drive=drive-virtio0,id=virtio-blk-pci0 -netdev tap,id=hostnet0,script=/etc/qemu-ifup -device virtio-net-pci,netdev=hostnet0,mac=02:00:16:3F:45:1f,bus=pci.0 -uuid 1234127c-1233-4e67-95da-8dd0a8891cc4 -name win7 -qmp tcp:0:4444,server,nowait -boot c -monitor stdio -boot c -device virtio-balloon-pci,bus=pci.0 -vnc :2
2.Login using user your created during install this guest
3.Install virtio balloon driver
4.Reboot guest
5.Install balloon service (under driver sub directory) using:
blnsrv.exe -i 
  
Actual results:
Balloon service can not be started, error prompts:
OpenSCManager failed, error code=5


Expected results:
This service should be started

Additional info:
1.This service can be started using "administrator" user.
2.And after start balloon service using administrator, then switch to default user in step2, the service can be restart, stop or pause by default user.
3.For winxp guest, balloon service can be started by user created during installation.

Comment 2 RHEL Program Management 2010-07-19 10:17:48 UTC

This issue has been proposed when we are only considering blocker
issues in the current Red Hat Enterprise Linux release. It has
been denied for the current Red Hat Enterprise Linux release.

** If you would still like this issue considered for the current
release, ask your support representative to file as a blocker on
your behalf. Otherwise ask that it be considered for the next
Red Hat Enterprise Linux release. **

Comment 3 Dor Laor 2010-07-21 09:23:44 UTC

Technical note added. If any revisions are required, please edit the "Technical Notes" field
accordingly. All revisions will be proofread by the Engineering Content Services team.

New Contents:
Balloon service can not be started in win7 guest with user(created during installation guest), and this user included in Administrator group. Please run the service under the administrator user only.

Comment 6 Ryan Lerch 2010-09-28 04:25:20 UTC

    Technical note updated. If any revisions are required, please edit the "Technical Notes" field
    accordingly. All revisions will be proofread by the Engineering Content Services team.
    
    Diffed Contents:
@@ -1 +1 @@
-Balloon service can not be started in win7 guest with user(created during installation guest), and this user included in Administrator group. Please run the service under the administrator user only.+The balloon service on Windows 7 guests can only be started by the "Administrator" user.