Bug 615932
Summary: | Report can't file bugs to Bugzilla anymore | ||
---|---|---|---|
Product: | Red Hat Enterprise Linux 6 | Reporter: | Alexander Todorov <atodorov> |
Component: | report | Assignee: | Gavin Romig-Koch <gavin> |
Status: | CLOSED NOTABUG | QA Contact: | BaseOS QE - Apps <qe-baseos-apps> |
Severity: | medium | Docs Contact: | |
Priority: | low | ||
Version: | 6.0 | ||
Target Milestone: | rc | ||
Target Release: | --- | ||
Hardware: | All | ||
OS: | Linux | ||
Whiteboard: | |||
Fixed In Version: | Doc Type: | Bug Fix | |
Doc Text: | Story Points: | --- | |
Clone Of: | Environment: | ||
Last Closed: | 2010-07-19 13:34:31 UTC | Type: | --- |
Regression: | --- | Mount Type: | --- |
Documentation: | --- | CRM: | |
Verified Versions: | Category: | --- | |
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
Cloudforms Team: | --- | Target Upstream Version: | |
Embargoed: |
Description
Alexander Todorov
2010-07-19 09:57:31 UTC
This is intentional. In order to receive the support they have paid for, customers must report bugs through Red Hat's customer portal. Including bugzilla in the list of default options would at best be confusing, and could imply that customer can receive official support through bugzilla. During the beta it is our policy that beta testers report bugs directly to bugzilla, so it was appropriate that we include the bugzilla target in report during the beta. The Fedora and EPEL versions of report will continue to have the bugzilla plugin and target (and won't have the RHT portal plugin or target), and those who need/want the bugzilla plugin in RHEL-5 can use the EPEL one. It has been suggested/requested that we include and support report's bugzilla in RHEL6, but not include in the target list by default. This would be possible, but would require that the package python-bugzilla be added to the list of supported RHEL6 packages, and I can't be the support resource for that package. |