Bug 616569
| Summary: | hp-toolbox failure to setup printer insufficient privileges | ||||||
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| Product: | Red Hat Enterprise Linux 6 | Reporter: | Issue Tracker <tao> | ||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||
| Status: | CLOSED ERRATA | QA Contact: | qe-baseos-daemons | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 6.0 | CC: | azelinka, bzeranski, pknirsch, tao, tgummels, twoerner, ykopkova | ||||
| Target Milestone: | rc | Keywords: | Patch | ||||
| Target Release: | 6.1 | ||||||
| Hardware: | All | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | hplip-3.10.9-1.el6 | Doc Type: | Bug Fix | ||||
| Doc Text: |
The hp-toolbox utility failed to add new printers due to incorrect handling of CUPS authentication in the "cupsext" Python extension.
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Story Points: | --- | ||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2011-05-19 13:12:53 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Bug Depends On: | |||||||
| Bug Blocks: | 564511, 564512, 580566 | ||||||
| Attachments: |
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Description
Issue Tracker
2010-07-20 19:41:44 UTC
Event posted on 07-07-2010 02:32pm EDT by woodard Description of problem: When hp-toolbox doesn't find a printer, it allows you to set one up. If you don't have the firewall running, it can find it. However, because hp-toolbox isn't running as root it can't setup the printer. However, hp-toolbox won't let you run it as root and so you can't use it for its intended purpose to setup printers. How reproducible: always Steps to Reproduce: delete all the printers. turn off firewall have a HP printer on the local network. run hp-toolbox it prompts you to setup the printer It finds the printer but when you try to create the printer it says "creating printer failed restart cups and try again" restarting cups doesn't help running hp-toolbox as root doesn't help Actual results: "creating printer failed restart cups and try again" Expected results: it sets up the printer Additional info: [ben@snog Desktop]$ rpm -qf `which hp-toolbox` hplip-gui-3.9.8-33.el6.x86_64 cups-1.4.2-33.el6.x86_64 This event sent from IssueTracker by tgummels [LLNL (HPC)] issue 1112533 Created attachment 460095 [details]
hplip-addprinter.patch
Technical note added. If any revisions are required, please edit the "Technical Notes" field
accordingly. All revisions will be proofread by the Engineering Content Services team.
New Contents:
The hp-toolbox utility failed to add new printers due to incorrect handling of CUPS authentication in the "cupsext" Python extension.
An advisory has been issued which should help the problem described in this bug report. This report is therefore being closed with a resolution of ERRATA. For more information on therefore solution and/or where to find the updated files, please follow the link below. You may reopen this bug report if the solution does not work for you. http://rhn.redhat.com/errata/RHBA-2011-0574.html |