Bug 623717

Summary:	i can not register my server
Product:	Red Hat Enterprise Linux 4	Reporter:	Ciprian Pop <ciprian.pop>
Component:	rhn_register	Assignee:	Miroslav Suchý <msuchy>
Status:	CLOSED WONTFIX	QA Contact:	Red Hat Satellite QA List <satqe-list>
Severity:	medium	Docs Contact:
Priority:	low
Version:	4.9	CC:	slukasik
Target Milestone:	rc
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-06-18 20:13:03 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Ciprian Pop 2010-08-12 15:34:46 UTC

Description of problem:
I want to register and it gaves me an error: Error Class Code: 3

i am no linux expert so be careful what you ask of me :)

thank you!

Cip

Comment 1 Šimon Lukašík 2010-08-12 15:57:18 UTC

Could you please provide some more info. To find out what is the cause of problem?

1) What command and parameters do you use?
2) Full output you get
3) output of following commands:
grep serverURL /etc/sysconfig/rhn/up2date
grep sslCACert /etc/sysconfig/rhn/up2date  
rpm -q up2date

Thanks.

Comment 2 Ciprian Pop 2010-08-12 16:48:35 UTC

Hi

I am running the command up2date and is asking me to register!

I do want to register because is company standard.

So, after I run de command, gives me a text, I click next … next and then I have to put a username, password 2 times and the my email. After that I clck next and it gives me that error that I told you about and you have also a screen shot with it!

Nothing else!

Thank you,
Cip

Comment 3 Ciprian Pop 2010-08-12 16:53:55 UTC

here is the data you requested:

serverURL[comment]=Remote server URL
serverURL=https://xmlrpc.rhn.redhat.com/XMLRPC
disallowConfChanges=noReboot;sslCACert;useNoSSLForPackages;noSSLServerURL;serverURL;disallowConfChanges;


sslCACert[comment]=The CA cert used to verify the ssl server
sslCACert=/usr/share/rhn/RHNS-CA-CERT
disallowConfChanges=noReboot;sslCACert;useNoSSLForPackages;noSSLServerURL;serverURL;disallowConfChanges;


up2date-4.4.69-25


is this ok?

Comment 5 Miroslav Suchý 2012-06-18 20:13:03 UTC

    Thank you for taking the time to enter a bug report with us. We appreciate the feedback and look to use reports such as this to guide our efforts at improving our products. That being said, this bug tracking system is not a mechanism for requesting support, and we are not able to  guarantee the timeliness or suitability of a resolution.

     

    If this issue is critical or in any way time sensitive, please raise a ticket through your regular Red Hat support channels to make certain  it receives the proper attention and prioritization to assure a timely resolution. 

     

    For information on how to contact the Red Hat production support team, please visit:

    https://www.redhat.com/support/process/production/#howto