Bug 625236

Summary: use real bullet characters rather than * in backtrace screen tooltip?
Product: [Fedora] Fedora Reporter: Máirín Duffy <duffy>
Component: abrtAssignee: Jiri Moskovcak <jmoskovc>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 13CC: antillon.maurizio, anton, dfediuck, dvlasenk, iprikryl, jmoskovc, kklic, mtoman, npajkovs
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: abrt-1.1.14-1.fc13 Doc Type: Bug Fix
Doc Text:
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Clone Of: Environment:
Last Closed: 2010-11-22 22:24:18 UTC Type: ---
Regression: --- Mount Type: ---
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Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
screenshot showing '*' none

Description Máirín Duffy 2010-08-18 22:51:26 UTC
Description of problem:
Hi, the ABRT review backtrace screen uses '*' characters rather than real bullet characters ('•') in the tooltip towards the bottom.

I think using '•' instead of '*' will make the screen look more polished. What do you think?

Version-Release number of selected component (if applicable):
abrt-1.1.13-1.fc13.x86_64

Comment 1 Máirín Duffy 2010-08-18 22:51:56 UTC
Created attachment 439535 [details]
screenshot showing '*'

Comment 2 Jiri Moskovcak 2010-08-30 12:45:42 UTC
(In reply to comment #0)
> Description of problem:
> Hi, the ABRT review backtrace screen uses '*' characters rather than real
> bullet characters ('•') in the tooltip towards the bottom.
> 
> I think using '•' instead of '*' will make the screen look more polished. What
> do you think?

Yes, the bullet seems better.
Fixed in git.

Comment 3 Denys Vlasenko 2010-08-30 14:03:50 UTC
(In reply to comment #0)
> Description of problem:
> Hi, the ABRT review backtrace screen uses '*' characters rather than real
> bullet characters ('•') in the tooltip towards the bottom.
> 
> I think using '•' instead of '*' will make the screen look more polished. What
> do you think?

Hey Máirín,

What practical problems did you have with '*'?

Comment 4 Máirín Duffy 2010-08-30 17:19:28 UTC
Hi Denys,

The '*' just isn't as polished as the proper bullet character. I understand the concern over the bullet's appearance might appear to be superficial. Users sometimes trust software (however unfair it may be) according to its level of polish. If a UI uses "*" instead of "•" or "=>" instead of real arrows, or even icons that are clipped or don't match each other in style/etc., it can be easy to lose a user's trust in the application's ability to function as promised. Perceived aesthetic values have been correlated with perceived usability and the relationship has been shown to be quite strong in HCI research, an example of one such study is:

TRACTINSKY, N., KATZ, A.S., AND IKAR, D. [2000].
What is beautiful is usable. In Interacting with
Computers, 13 (2000), 127-145.

(PDF: http://schol.as/item/9I-53ZNVK/Tractinsky__2000__-_What_is_Beautiful_is_Usable.pdf)

I think you will agree that building users' trust in the software we put out is a practical concern.

Hope this helps, 
~m

Comment 5 Fedora Update System 2010-11-17 20:05:13 UTC
abrt-1.1.14-1.fc14 has been submitted as an update for Fedora 14.
https://admin.fedoraproject.org/updates/abrt-1.1.14-1.fc14

Comment 6 Fedora Update System 2010-11-17 20:27:23 UTC
abrt-1.1.14-1.fc13 has been submitted as an update for Fedora 13.
https://admin.fedoraproject.org/updates/abrt-1.1.14-1.fc13

Comment 7 Fedora Update System 2010-11-19 00:07:23 UTC
abrt-1.1.14-1.fc14 has been pushed to the Fedora 14 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update abrt'.  You can provide feedback for this update here: https://admin.fedoraproject.org/updates/abrt-1.1.14-1.fc14

Comment 8 Fedora Update System 2010-11-22 22:23:33 UTC
abrt-1.1.14-1.fc14 has been pushed to the Fedora 14 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 9 Fedora Update System 2010-11-26 21:10:09 UTC
abrt-1.1.14-1.fc13 has been pushed to the Fedora 13 stable repository.  If problems still persist, please make note of it in this bug report.