Bug 62625

Summary:	installer hangs on laptop CD-ROM spindown
Product:	[Retired] Red Hat Linux	Reporter:	Need Real Name <linux>
Component:	installer	Assignee:	Matt Wilson <msw>
Status:	CLOSED WORKSFORME	QA Contact:	Brock Organ <borgan>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	7.2
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2002-05-16 05:15:45 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Need Real Name 2002-04-03 09:08:19 UTC

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; Win 9x 4.90)

Description of problem:
When attempting to install RH 7.2 on a NEC MA90H laptop installer 
hangs when the CD-ROM does a spin down.(like ID:36644)
But Turbolinux7(pre-install version NEC,kernel is 2.4.9) is OK.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Start installer on the Laptop by booting from CD #1 
2.Can choose text or graphical doesn't matter
3.Wait a few moments for the CD-ROM to Spin down
4.System Locks
	

Actual Results:  I tried the following option. 
boot: expert
boot: text
boot: nofb
boot: nousb
But it was completely no good.

Expected Results:  Turbolinux7 ( not pre-install version NEC) CD-ROM is ok.

Additional info:

This symptom look alike well id:36644.
But NEC MA90H is new machine.

Comment 1 Michael Fulbright 2002-04-09 18:27:23 UTC

Turbolinux does not spin down the drive, or does it just restart the drive ok
when you continue the install after the drive has spun down?

Comment 2 Need Real Name 2002-04-10 00:22:50 UTC

Turbolinux does not spin down the drive, and i could install it
But RedHat7.2 couldn't done,
I tried update-disk-20011009.img.

1.Boot PC by flopy.
2.BOOT: prompt and i hit ENTER.
3.IMG run.
4.Wait PC.

I want to install and use Redhat7.2 on this PC.
What will I only have to try?

Thanx additional comment.

Comment 3 Michael Fulbright 2002-04-10 20:33:01 UTC

Matt do you have any ideas about why the behavior is different for 7.2?

Comment 4 Need Real Name 2002-04-10 23:26:14 UTC

Sorry.I have no idea.

Comment 5 Michael Fulbright 2002-05-01 15:51:06 UTC

If you boot with 'apm=off' on the boot commandline, does it help?

Comment 6 Need Real Name 2002-05-16 05:15:37 UTC

Sorry. do not work on boot with 'apm=off' on the boot commandline.
But I found BIOS parameter on NEC MA90H,is "APIC interrupt routing".
"APIC interrupt routing" is default value "Disable".

I tried the following option. 

1.Power on
2.BIOS menu up by "F2" press.
3.Change "Disable " to "Enable".
4.Exit with Save from BIOS
5.boot:  and hit enter.

Result:
I could see RedHat 7.2 Install GUI menu,without CD-ROM spin down.

I'm very happy.

Please closed this PMR.

regards, msf.

Comment 7 Michael Fulbright 2002-06-12 16:12:12 UTC

Great!