Bug 631726

Summary: [kwrite][mr_IN] - Application is getting crashed when Click on "Configure Editor"
Product: Red Hat Enterprise Linux 6 Reporter: Satyabrata Maitra <smaitra>
Component: kdebaseAssignee: Than Ngo <than>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact:
Priority: low    
Version: 6.1CC: aalam, eng-i18n-bugs, pknirsch, psatpute, smaitra
Target Milestone: rcKeywords: i18n
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-05-21 08:55:59 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
crash report screenshot
none
kwrite crash log none

Description Satyabrata Maitra 2010-09-08 09:30:11 UTC
Created attachment 445935 [details]
crash report screenshot

Description of problem:
When open kwrite in mr_IN(marathi) Desktop, on RHEL6-Snapshot-13 its getting crashed when click on menu item : Settings --> Configure Editor. But it is not reproducing with every attempt made seems to be random. I tried to reproduce it 4-5 times but it reproduced only 2-3 times. But not very hard to reproduce as per the ratio experienced.

Version-Release number of selected component (if applicable):
kdebase-4.3.4-4.el6.x86_64
kdebase-workspace-wallpapers-4.3.4-19.el6.noarch
kdebase-runtime-4.3.4-9.el6.x86_64
kdebase-runtime-libs-4.3.4-9.el6.x86_64
kdebase-workspace-libs-4.3.4-19.el6.x86_64
kdebase-libs-4.3.4-4.el6.x86_64
kdebase-workspace-4.3.4-19.el6.x86_64

OS : RHEL6-Workstation-Snapshot-13
Arch : x86_64

How reproducible:
Randomly

Steps to Reproduce:
1. Install RHEL6 with snapshot-13 Workstation URL including KDE Desktop in 
   marathi language (mr_IN)
2. Open kwrite (application should open in marathi interface by default)
3. Go to menu and Click on : Settings --> Configure Editor menu item.
4. Observe the result and crash.
5. If not reproduced in first shot, keep trying some more times.

Actual results:
Application getting crashed.

Expected results:
Appliation should not crash at any point of time.

Additional info:
One screenshot attached to show the crash report generated by automatic bug reporting tool, although localized.

Comment 2 Than Ngo 2010-09-08 09:44:07 UTC
could you please attach the backtrace if the crash? Does it crash with other language en_US?

thanks

Comment 3 A S Alam 2010-09-08 10:08:34 UTC
only crashing in following languages:
hi_IN
mr_IN

Click on Configure Editors-> Open/Save

trying to get backtrace for this. Update bug with that

Comment 4 A S Alam 2010-09-09 05:39:54 UTC
Created attachment 446145 [details]
kwrite crash log

Comment 5 RHEL Program Management 2011-07-06 00:10:55 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 6 Than Ngo 2011-12-12 13:20:49 UTC
I tried several times to reproduce the crash with above steps with LANG=hi_IN and mr_IN but it did not crash on my test machine with rhel-6.2 release.

Comment 7 Than Ngo 2013-02-12 12:20:41 UTC
can you still reproduce the crash in latest rhel6.3?

thanks

Comment 8 Than Ngo 2013-05-21 08:55:59 UTC
I'm closing that bugzilla INSUFFICIENT_DATA because there's no testcase to reproduce this issue.  Feel free to reopen it once you find some way how to reproduce it.