Bug 632748

Summary:	Unable to mount HTC Desire
Product:	[Fedora] Fedora	Reporter:	John Drinkwater <john>
Component:	kernel	Assignee:	Kernel Maintainer List <kernel-maint>
Status:	CLOSED WORKSFORME	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	low
Version:	13	CC:	anton, aquini, dcantrell, dougsland, gansalmon, itamar, jonathan, kernel-maint, madhu.chinakonda
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-09-29 19:42:51 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description John Drinkwater 2010-09-10 20:52:28 UTC

Description of problem:
When connecting the phone to USB, the device accepts a charge but wont allow user to mount the memory card. Normally a dialogue appears on the phone to ask what mode I want it in for connection, this also does not trigger.

Version-Release number of selected component (if applicable):
Fedora-13

How reproducible:
Every time.

Steps to Reproduce:
1. Insert USB into phone and machine
  
Actual results:
‘HTC Android Phone’ Icon appears in nautilus, but is unmountable.

Expected results:
Android Phone is mounted on USB insertion and I can copy off my photos.

Additional info:
Trying to mount /dev/sdb manually results in nothing happening, it just stalls at the mount command with no errors, I have to ^C it.

I know the device is seen and cable works from /var/log/messages
Sep 10 21:40:48 jadzia kernel: usb 1-6: new high speed USB device using ehci_hcd and address 9
Sep 10 21:40:49 jadzia kernel: usb 1-6: New USB device found, idVendor=0bb4, idProduct=0ff9
Sep 10 21:40:49 jadzia kernel: usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 10 21:40:49 jadzia kernel: usb 1-6: Product: Android Phone
Sep 10 21:40:49 jadzia kernel: usb 1-6: Manufacturer: HTC
Sep 10 21:40:49 jadzia kernel: usb 1-6: SerialNumber: HT04FPL06370
Sep 10 21:40:49 jadzia kernel: scsi11 : usb-storage 1-6:1.0
Sep 10 21:40:50 jadzia kernel: scsi 11:0:0:0: Direct-Access     HTC      Android Phone    0100 PQ: 0 ANSI: 2
Sep 10 21:40:50 jadzia kernel: sd 11:0:0:0: Attached scsi generic sg2 type 0
Sep 10 21:40:50 jadzia kernel: sd 11:0:0:0: [sdb] Attached SCSI removable disk

Comment 1 Chuck Ebbert 2010-09-14 05:26:56 UTC

What kernel version is in use when that fails?

Comment 2 John Drinkwater 2010-09-15 10:26:40 UTC

john@jadzia ~ > uname -a
Linux jadzia.nextraweb.com 2.6.34.6-54.fc13.i686 #1 SMP Sun Sep 5 17:52:31 UTC 2010 i686 i686 i386 GNU/Linux

Comment 3 John Drinkwater 2010-09-29 19:42:51 UTC

I’m going to close this, after restarting the phone, it appears to be behaving. Unsure how it got into the state above, and it’ll likely happen again - i’ll assume a bug on the device.