Bug 64939

Summary: Installer crashes after the install image gets downloaded to the system
Product: [Retired] Red Hat Linux Reporter: Need Real Name <kevin.neuhaus>
Component: anacondaAssignee: Michael Fulbright <msf>
Status: CLOSED WORKSFORME QA Contact: Brock Organ <borgan>
Severity: medium Docs Contact:
Priority: medium    
Version: 7.3   
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2002-06-12 21:04:52 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
anaconda dump file none

Description Need Real Name 2002-05-14 22:10:04 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0; Q312461; compaq)

Description of problem:
During the install of Redhat 7.2 & 7.3 anaconda will crash after it completes 
the download of the install file to the hard drive.  I have replicated this 
problem on 5 to 6 Compaq Deskpro 2000 (standard hardware configurations found 
at compaq.com).  I've tried fresh installs, and upgrading from older versions.  
I have been able to install 7.1 on all of the systems.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Install Redhat 7.2 or 7.3 on any Compaq Deskpro 2000.
2.
3.
	

Actual Results:  A dialog box will apear that allows you to save a log file to 
the floppy drive or the system will just shutdown.

Expected Results:  It should have finished the install.

Additional info:

I'll attatch the log file to this form.
Comment 1 Need Real Name 2002-05-14 22:11:15 UTC 
Created attachment 57328 [details]
anaconda dump file
Comment 2 Need Real Name 2002-05-14 22:27:49 UTC 
PC description
Deskpro 2000 MT 5200MMX
Processor: Pentium 200MMX
Memory: 128mb
Hard Drive: 3.2gig
Sound Card: ESS 1868
Comment 3 Michael Fulbright 2002-05-20 19:27:53 UTC 
You are getting read errors from hda, not sure which device this is but it
indicates a hardware problem.   Is this a CD or hard drive?
Comment 4 Need Real Name 2002-05-20 19:41:34 UTC 
hda is the hard drive on all the systems.  Does Redhat 7.2 & 7.3 detect new 
hardware failures during install that 7.1 doesn't?
Comment 5 Michael Fulbright 2002-05-23 19:40:15 UTC 
Could you try booting the installer and adding 'ide=nodma' to the command line?
Comment 6 Arjan van de Ven 2002-05-23 19:42:38 UTC 
or "linux nomce" ?
Comment 7 Need Real Name 2002-06-12 21:04:46 UTC 
linux ide=nodma worked thanks
Comment 8 Michael Fulbright 2002-06-19 02:21:30 UTC 
Good to hear its working.