Bug 664538

Summary:	Error: No module named logutil after installing subscription-manager-0.93.5-1.el6.x86_64
Product:	Red Hat Enterprise Linux 6	Reporter:	John Sefler <jsefler>
Component:	subscription-manager	Assignee:	Devan Goodwin <dgoodwin>
Status:	CLOSED ERRATA	QA Contact:	John Sefler <jsefler>
Severity:	urgent	Docs Contact:
Priority:	low
Version:	6.1
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-05-19 13:38:18 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	639436

Description John Sefler 2010-12-20 17:47:10 UTC

Description of problem:

[root@jsefler-onprem01 rhsm]# subscription-manager
Unable to find Subscription Manager module.
Error: No module named logutil


Version-Release number of selected component (if applicable):
https://brewweb.devel.redhat.com/buildinfo?buildID=152818
[root@jsefler-onprem01 rhsm]# rpm -q subscription-manager
subscription-manager-0.93.5-1.el6.x86_64


Additional Info:
[root@jsefler-onprem01 rhsm]# which subscription-manager
/usr/sbin/subscription-manager
[root@jsefler-onprem01 rhsm]# cat /usr/sbin/subscription-manager | grep logutil
    from rhsm.logutil import getLogger
         ^^^^^

Editing the subscription-manager file and removing the "rhsm." seems to fix the problem.

Comment 2 Devan Goodwin 2010-12-20 18:28:20 UTC

Fixed in c4a0956504a82083868a32873d6d12eb7765efb0

Comment 4 John Sefler 2010-12-20 20:01:27 UTC

[root@jsefler-onprem01 rhsm]# rpm -q subscription-manager
subscription-manager-0.93.6-1.git.0.833aab2.el6.x86_64
[root@jsefler-onprem01 rhsm]# subscription-manager

Usage: subscription-manager [options] MODULENAME --help

Supported modules:


	clean          removes all local consumer data, does not effect the server.
	facts          show information for facts
	identity       request a new identity certficate for this machine.
	list           list available or consumer subscriptions for registered user
	refresh        pulls the latest entitlement data from the server
	register       register the client to a Unified Entitlement Platform.
	subscribe      subscribe the registered user to a specified product or regtoken.
	unregister     unregister the client from a Unified Entitlement Platform.
	unsubscribe    unsubscribe the registered user from all or specific subscriptions.




[root@jsefler-onprem01 rhsm]# which subscription-manager
/usr/sbin/subscription-manager
[root@jsefler-onprem01 rhsm]# cat /usr/sbin/subscription-manager | grep logutil
    from logutil import getLogger

MOVING TO VERIFIED

Comment 5 errata-xmlrpc 2011-05-19 13:38:18 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-0611.html