Bug 66769

Summary: usb printer doesn't print
Product: [Retired] Red Hat Linux Reporter: Dr. Peter Boy <pb>
Component: LPRngAssignee: Tim Waugh <twaugh>
Status: CLOSED RAWHIDE QA Contact: Brock Organ <borgan>
Severity: medium Docs Contact:
Priority: medium    
Version: 7.3CC: j, kgiusti
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
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Clone Of: Environment:
Last Closed: 2003-01-20 18:48:56 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
I'm seeing a similar problem w/usb HP 960c, clean Red Hat 7.3 install none

Description Dr. Peter Boy 2002-06-16 00:36:07 UTC 
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Description of problem:
I'm asked to file the following problem to bugzilla in order to make it trackable.

I have an HP OfficeJet 85 connected to an USP port. The system seems to
recognize the printer, but it doesn't print.


hwbrowser is listing the HP OfficeJet as a printer. lsmod reports
usbcore and usb-uhci as well as printer. /proc/bus/usb/devices lists
the printer as well.

Using printconf-gui I configured the printer, but couldn't print the
test page (or any other print job), no matter which of the two printer
drivers I used. If I open KJob Viewer, the job ist listed for a short time,
saying it is beeing processed. But nothing happens on the printer.

The same is true, if  I switch to cups and configure the printer with the gui
tool. That tools reports, the print is offline (but it isn't).

All other printers (parallel and net) are working fine.


Couriously if I remove the usb printer module (rmmod printer) and start VMware,
I can print and scan from the Win guest OS.



Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Connect a HP OfficeJet to an USB port and configure it using
  printconf-gui
2.Try to print a test page
3.
	

Actual Results:  No page is printed

Additional info:
Comment 1 Ken Giusti 2002-06-19 00:57:55 UTC 
Created attachment 61508 [details]
I'm seeing a similar problem w/usb HP 960c, clean Red Hat 7.3 install
Comment 2 Ken Giusti 2002-06-19 01:24:50 UTC 
Just confirmed: re-cabled the printer to use its parallel port rather than its
USB port, reconfigured lpd via printconf-gui to use the parallel port. Printer
now works perfectly!

-K
Comment 3 mail 2002-12-28 13:08:38 UTC 
I have the same problem except I have been using the G85 for a while with
parallel interface. It has been working fine but I would like to use USB as it
should be faster for scanning. (I am using hpoj driver)
Comment 4 mail 2003-01-12 11:46:37 UTC 
This is actually not a bug. HP Officejet G55, G85, G95 needs HPOJ driver to
operate. It will not work if directly conected to your USB port. You can get the
driver and all the setup info at: http://hpoj.sourceforge.net/
I have been using G85 for scanning and printing for a while with parallel and
now with USB interface.
Comment 5 Tim Waugh 2003-01-20 18:47:40 UTC 
hpoj is now in rawhide.