Bug 670885

Summary: Unsubscribe from rhsm should throw a warning message
Product: Red Hat Enterprise Linux 6 Reporter: Bryan Kearney <bkearney>
Component: subscription-managerAssignee: Justin Harris <jharris>
Status: CLOSED WORKSFORME QA Contact: John Sefler <jsefler>
Severity: medium Docs Contact:
Priority: low    
Version: 6.1CC: jharris, jkeck, jmolet
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-01-24 16:18:41 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 639436    

Description Bryan Kearney 2011-01-19 15:39:40 UTC
When unsubscribing, if the subscription is active then a warning dialog should ask "Are you sure"?

-- bk

Comment 2 John Sefler 2011-01-19 16:21:04 UTC
For the sake of parity, does this apply to the cli too?  I hope not.

Comment 3 Bryan Kearney 2011-01-19 16:23:54 UTC
no.. i would vote just ui.

Comment 5 J.C. Molet 2011-01-20 17:14:45 UTC
User is asked "are you sure", when unregistering, but not when unsubscribing to a subscription with installed products as indicated in the description.


python-rhsm-0.94.15-1.git.0.b738ea1.el6.noarch
subscription-manager-0.93.13-1.git.4.769efa1.el6.x86_64
subscription-manager-firstboot-0.93.13-1.git.4.769efa1.el6.x86_64
subscription-manager-gnome-0.93.13-1.git.4.769efa1.el6.x86_64

Comment 6 J.C. Molet 2011-01-20 17:51:32 UTC
new build:

subscription-manager-0.93.13-1.git.6.1cac2dd.el6.x86_64
subscription-manager-firstboot-0.93.13-1.git.6.1cac2dd.el6.x86_64
subscription-manager-gnome-0.93.13-1.git.6.1cac2dd.el6.x86_64

includes the pop up window.  The pop up window happens if there are installed products or not.

In both cases, clicking yes on the pop up causes this to happen:


2011-01-20 12:47:18,672 [INFO] _request() @connection.py:146 - loading ca pem certificates from: /etc/rhsm/ca/
2011-01-20 12:47:18,677 [INFO] _load_ca_certificates() @connection.py:133 - loading ca certificate '/etc/rhsm/ca/redhat-uep.pem'
2011-01-20 12:47:18,679 [INFO] _load_ca_certificates() @connection.py:133 - loading ca certificate '/etc/rhsm/ca/candlepin-stage.pem'
2011-01-20 12:47:18,677 [INFO] _load_ca_certificates() @connection.py:133 - loading ca certificate '/etc/rhsm/ca/redhat-uep.pem'
2011-01-20 12:47:18,679 [INFO] _load_ca_certificates() @connection.py:133 - loading ca certificate '/etc/rhsm/ca/candlepin-stage.pem'
2011-01-20 12:47:18,680 [INFO] _load_ca_certificates() @connection.py:133 - loading ca certificate '/etc/rhsm/ca/fakamai-cp1.pem'
2011-01-20 12:47:18,681 [INFO] _request() @connection.py:148 - work in insecure mode ?:True
2011-01-20 12:47:20,145 [INFO] _request() @connection.py:176 - status code: 404
2011-01-20 12:47:20,149 [ERROR] handle_gui_exception() @utils.py:40 - No such consumer: None
Traceback (most recent call last):
  File "/usr/share/rhsm/gui/mysubstab.py", line 81, in _on_unsubscribe_prompt_response
    self.backend.uep.unbindBySerial(self.consumer.uuid, serial)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 400, in unbindBySerial
    return self.conn.request_delete(method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 211, in request_delete
    return self._request("DELETE", method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 177, in _request
    self.validateResponse(result)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 196, in validateResponse
    parsed['displayMessage'])
RestlibException: No such consumer: None

Comment 7 Justin Harris 2011-01-21 19:12:02 UTC
I cannot reproduce this error on my setup.  Can you either try again or give some more detail on how to reproduce?

Comment 8 J.C. Molet 2011-01-24 16:18:41 UTC
I cannot reproduce this anymore either.  I guess I'll chalk this one up to the server errors we were having that day.