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Description of problem:
The Canon imageRunner C5185i Foomatic/Postscript driver in RHEL6 does not print despite indicating that the print job was sent successfully
Version-Release number of selected component (if applicable):
rpm -qa | grep foomatic
gutenprint-foomatic-5.2.5-2.el6.x86_64
foomatic-db-ppds-4.0-7.20091126.el6.noarch
foomatic-4.0.4-1.el6.x86_64
foomatic-db-filesystem-4.0-7.20091126.el6.noarch
foomatic-db-4.0-7.20091126.el6.noarch
How reproducible:
Always
Steps to Reproduce:
1. Install RHEL6
2. Configure CUPS to print to a Canon imageRunner C5185i with the Foomatic/Postscript driver
3. Try to print a document
Actual results:
Nothing prints despite CUPS acting as if the job was properly processed
Expected results:
The document prints
Additional info:
This affected multiple CUPS servers and Canon imageRunner C5185i's after RHEL5 servers were moved to RHEL6. We were able to work around the problem by using the Foomatic/pxlcolor drivers, but this should not have been necessary.
Comment 3RHEL Program Management
2011-01-25 15:28:52 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.
This line in error_log looks like texttopaps failed to render any output:
D [24/Jan/2011:15:49:02 -0500] [Job 40] (local-4w:8326): Pango-CRITICAL **:
pango_font_description_set_size: assertion `size >= 0' failed
CCing paps maintainer.