Bug 673065

Summary:	two-finger scrolling does not work on Dell Vostro 3300 via gui config
Product:	[Fedora] Fedora	Reporter:	Javier Jardón <jjardon>
Component:	xorg-x11-drv-synaptics	Assignee:	Orphan Owner <extras-orphan>
Status:	CLOSED NEXTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	14	CC:	extras-orphan, mcepl, peter.hutterer
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	[cat:conf_input]
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-04-29 13:39:13 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Javier Jardón 2011-01-27 09:18:03 UTC

Description of problem:

Two-finger options is disabled/gray in the mouse touchpad configuration.

Version-Release number of selected component (if applicable):

$ dmesg | grep Touchpad
[    2.370332] Synaptics Touchpad, model: 1, fw: 7.2, id: 0x1c0b1, caps: 0xd04731/0xa40000/0xa0000

$ yum info xorg-x11-drv-synaptics
Name        : xorg-x11-drv-synaptics
Arch        : x86_64
Version     : 1.3.0
Release     : 1.fc14

Two-finger scrolling works perfectly in the same machine with a Ubuntu installation.

If you need any other info, please tell me.

Comment 1 Javier Jardón 2011-01-27 09:35:47 UTC

Maybe this is a duplicate of bug #613220 ?

Comment 2 Matěj Cepl 2011-01-31 14:20:23 UTC

Thanks for the bug report.  We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue.

Please add drm.debug=0x04 to the kernel command line, restart computer, and attach

* your X server config file (/etc/X11/xorg.conf, if available),
* X server log file (/var/log/Xorg.*.log)
* output of the dmesg command, and
* system log (/var/log/messages)

to the bug report as individual uncompressed file attachments using the bugzilla file attachment link above.

We will review this issue again once you've had a chance to attach this information. (and note that Ubuntu uses different, usually slightly older versions of Xorg, so the experience is incomparable).

Thanks in advance.

Comment 3 Javier Jardón 2011-04-27 10:50:53 UTC

Hello, only an update about the status of this bug:

I swithed to F15 and all is working perfectly fine now.
I can even enalbe the horizontal scrolling. So feel free to close this bug if you want.

Comment 4 Matěj Cepl 2011-04-29 13:39:13 UTC

Thank you for letting us know.

Comment 5 Peter Hutterer 2011-05-03 00:26:28 UTC

Just fyi, this is usually caused by the kernel not supporting this particular touchpad yet. Once the kernel gains support, the other pieces fall into place and it works again. This is most likely what happened here.