Bug 673815

Summary: [abrt] telepathy-butterfly-0.5.15-1.fc15: im.py:33:<module>:ImportError: No module named Channel_Interface_Conference
Product: [Fedora] Fedora Reporter: Peter Hjalmarsson <kanelxake>
Component: telepathy-butterflyAssignee: Brian Pepple <bdpepple>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: rawhideCC: andrunko, bdpepple, bruno, bugs, christian.joensson, elad, eleheim, florentin.raud, fred, helbermg, jamescape777, jms.lambert, johannbg, sander, scampa.giovanni, toulzemaurice, ulixes84, zapinguete
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
Whiteboard: abrt_hash:af8f4280
Fixed In Version: telepathy-butterfly-0.5.15-3.fc15 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-03-25 07:03:32 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
File: backtrace none

Description Peter Hjalmarsson 2011-01-30 17:43:06 UTC
abrt version: 1.1.14
architecture: x86_64
Attached file: backtrace
cmdline: /usr/bin/python /usr/libexec/telepathy-butterfly
component: telepathy-butterfly
executable: /usr/libexec/telepathy-butterfly
kernel: 2.6.37-2.fc15.x86_64
package: telepathy-butterfly-0.5.15-1.fc15
reason: im.py:33:<module>:ImportError: No module named Channel_Interface_Conference
release: Fedora release 15 (Rawhide)
time: 1296409319
uid: 500

How to reproduce
-----
1. try to connect to the msn network

Comment 1 Peter Hjalmarsson 2011-01-30 17:43:09 UTC
Created attachment 476069 [details]
File: backtrace

Comment 2 Jaekyun Lee 2011-02-02 11:00:36 UTC
Package: telepathy-butterfly-0.5.15-1.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Rawhide)


How to reproduce
-----
it occured when i  trying to log in on MSN

Comment 3 Elad Alfassa 2011-02-03 16:16:27 UTC
Package: telepathy-butterfly-0.5.15-1.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Rawhide)


How to reproduce
-----
1.Try to connect to a messenger account
2.
3.

Comment 4 Jóhann B. Guðmundsson 2011-02-04 21:40:34 UTC
Package: telepathy-butterfly-0.5.15-1.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Rawhide)


How to reproduce
-----
1. Start empathy 
2.
3.

Comment 5 Jóhann B. Guðmundsson 2011-02-07 22:36:55 UTC
Package: telepathy-butterfly-0.5.15-1.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Rawhide)


How to reproduce
-----
1. Start empathy
2. Looks like a missing python module
3.

Comment 7 Christian Joensson 2011-02-13 18:54:40 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: i686
OS Release: Fedora release 15 (Rawhide)


How to reproduce
-----
1.
2.
3.
tried starting the app...

Comment 8 Christian Joensson 2011-03-05 18:48:21 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: i686
OS Release: Fedora release 15 (Rawhide)


How to reproduce
-----
1.
2.
3.
tried logging into msn account

Comment 9 James Lambert 2011-03-06 20:37:47 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1) Setup a new MSN messenger account in empathy
2) Attempt to connect
3) telepathy-butterfly crashes :(

Comment 10 Bruno Martins 2011-03-10 08:39:14 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Configuring multiple accounts.
2.
3.

Comment 11 Fraud 2011-03-10 20:52:28 UTC
As said in #6 commenting out line 33 fix the issue.

Comment 12 Fabio Duran-Verdugo 2011-03-11 04:04:50 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: i686
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Open Empathy
2. Can't login in MSN account
3.

Comment 13 Fabio Duran-Verdugo 2011-03-11 17:07:50 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: i686
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Open Empathy
2. Can't login in MSN account
3.

Comment 14 Fred 2011-03-13 02:11:24 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: i686
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Started empathy
2. Created msn account
3. Proceeded to connect
4. Crash happened

Comment 15 kuvanito 2011-03-13 13:14:25 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: i686
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1.
2.
3.
just started empathy and it crashed right away,with the correct login info

Comment 16 Fred 2011-03-16 13:19:18 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: i686
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Started empathy
2. Created msn account
3. Proceeded to connect
4. Crash happened

Comment 17 Paolo Leoni 2011-03-17 14:29:56 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. msn account setup on empathy
2. insert password
3. crash of butterfly

Comment 19 Giovanni Campagna 2011-03-17 19:24:34 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Just configured an MSN account

Comment 20 Peter Hjalmarsson 2011-03-18 19:22:07 UTC
(In reply to comment #18)
> (In reply to comment #6)
> > http://git.collabora.co.uk/?p=telepathy-butterfly.git;a=commit;h=18b44dd2909b2cb75e8cc91a80f6e6b8ba253a7f
> > 
> > This should fix the problem.
> 
> Your link is broken.
> This is the correct link:
> http://cgit.freedesktop.org/telepathy/telepathy-butterfly/commit/?id=18b44dd2909b2cb75e8cc91a80f6e6b8ba253a7f

Yeah, the project has been moved.

Too bad noone has come around rebuilding this package, as right now you cannot even give it bad karma in bodhi since it is pre-alpha, and it is probably to be broken for every msn/empathy/fedora15/rawhide user....

Comment 21 James Cape 2011-03-19 16:59:09 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Attempt to add MSN account via Empathy
2. Crash  on OK.

Comment 22 Helber Maciel Guerra 2011-03-20 20:22:53 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Configuring msn
2. Try to connect
3.

Comment 23 toulzemaurice 2011-03-23 04:37:27 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1.ouverture d'empathie puis rentrée des donées du compte perso msn,
2.et non connection.
3.

Comment 24 toulzemaurice 2011-03-23 09:51:16 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1.tentative d'ouverture d'empathie et non connection a mon compte msn;
2.alerte se-linux.
3.

Comment 25 Brian Pepple 2011-03-23 14:06:18 UTC
telepathy-butterfly-0.5.15-3.fc15.noarch is in updates-testing which should fix this bug.

Comment 26 Fedora Update System 2011-03-23 14:08:09 UTC
telepathy-butterfly-0.5.15-3.fc15 has been submitted as an update for Fedora 15.
https://admin.fedoraproject.org/updates/telepathy-butterfly-0.5.15-3.fc15

Comment 27 Andre Moreira Magalhaes 2011-03-23 17:02:09 UTC
Package: telepathy-butterfly-0.5.15-2.fc15
Architecture: x86_64
OS Release: Fedora release 15 (Lovelock)


How to reproduce
-----
1. Open Empathy
2. Create a Windows Live account, it will try to put it online
3. Crash

Comment 28 Fedora Update System 2011-03-25 07:03:24 UTC
telepathy-butterfly-0.5.15-3.fc15 has been pushed to the Fedora 15 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 29 Fred 2011-03-30 07:41:39 UTC
Problem still persists

Comment 30 Elad Alfassa 2011-03-30 07:48:49 UTC
(In reply to comment #29)
> Problem still persists

Which version are you using?
Include output of rpm -q telepathy-butterfly

Comment 31 Fred 2011-03-30 08:25:39 UTC
telepathy-butterfly-0.5.15-3.fc15.noarch

Comment 32 Elad Alfassa 2011-03-30 08:32:40 UTC
(In reply to comment #31)
> telepathy-butterfly-0.5.15-3.fc15.noarch
Strange, as it works for me. Are you seeing a crash or just can't connect? It might be Selinux that is blocking empathy or something like that...

Comment 33 Fred 2011-03-30 08:43:45 UTC
It crashes.. I actually thought I submitted a 'duplicated' bug together with the trace but I can't seem to find it. I suspect I'm aslo having issues with ABRT.

How can I help further and provide sufficient information?

Comment 34 Paolo Leoni 2011-03-30 08:52:52 UTC
bug fixed for me with new package version.

Comment 35 Fred 2011-03-30 10:51:53 UTC
I tried to resubmit but ABRT stops with "Reporting finished with exit code 139" (Segmentatation violation). The bugs happens systematically preventing me to use Empathy

Comment 36 Fred 2011-04-02 14:29:32 UTC
latest update fixes the problem. I can now log in and use Empathy... yeah! \o/