Bug 674208

Summary:	Messages marked as junk reappear in Inbox
Product:	[Fedora] Fedora	Reporter:	Per Nystrom <centaur>
Component:	evolution	Assignee:	Matthew Barnes <mbarnes>
Status:	CLOSED UPSTREAM	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	14	CC:	lucilanga, mbarnes, mcrha, ross, vbordug
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:
Clones:	986092 (view as bug list)		Environment:
Last Closed:	2011-07-25 15:59:57 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Per Nystrom 2011-02-01 00:06:58 UTC

Description of problem:

Some of the email I mark as junk mysteriously makes its way back into my Inbox.

Version-Release number of selected component (if applicable):

# rpm -q evolution
evolution-2.32.1-1.fc14.x86_64

How reproducible:

Uncertain

Steps to Reproduce:
1. Select some messages in Inbox
2. Right-click, Mark as Junk
3. Wait a while (seems to be after a mailbox refresh)
  
Actual results:

Junk messages reappear in Inbox

Expected results:

Junk messages should stay in Junk mailbox

Additional info:

Comment 1 Milan Crha 2011-02-01 08:05:33 UTC

Thanks for a bug report. What account type is the Inbox from, please? Is it under On This Computer/Inbox, or in some IMAP/Inbox,...? If this is from On This Computer, where is the message from, is it just a copied message from other account, or a POP3 message?

Just in case, could you run evolution from terminal, reproduce the issue and check what is the output on the terminal, please? If there is something broken in the folder summary, which is preventing to save the value, then you may see some warnings on the console about that.

Comment 2 Matthew Barnes 2011-02-01 12:43:48 UTC

I've been seeing this bug myself with IMAP+.

If I mark messages as junk and leave Inbox open long enough, they stay gone and appear in my Junk folder.  If I mark messages as junk and then switch to a different folder and then back to Inbox, the junk messages remain in Inbox and do not appear in my Junk folder.

Marking the messages for deletion, however, does seem to be permanent.

Seems to be some sort of server sync issue.

Comment 3 Vitaly Bordug 2011-07-01 22:54:10 UTC

more information - junk messages reappeared after evolution close and open again. This is actual on F15 as well by the way. Junk tag is lost. The INBOX has been explicitly expunged before exit.

Check with another IMAP client showed that messages are really moved out from INBOX. But exiting the client cause them to reappear back, Junk folder becomes empty in turn.

This makes junk controls pretty useless.

Nothing strange in console output at all, no errors etc.

Comment 4 Vitaly Bordug 2011-07-01 23:09:34 UTC

Another update. Change filtering to SA from bogofilter seems to help. Now messages are placed to junk. So I think this issue is relevant for respective spam filtering plugin.

However fresh-install-default configuration just doesn't work that might deserve a look.

Comment 5 Ross Vandegrift 2011-07-13 17:41:46 UTC

I've been seeing this issue with Evolution 2.32 on Debian wheezy.  For other information seekers:

1) It only ever affected my IMAP account which is stored on MS Exchange.  Two other accounts (one served by dovecot, the other by gmail) were never affected.

2) Switching to SpamAssassin also fixed the issue.

Ross

Comment 6 Vitaly Bordug 2011-07-13 17:48:43 UTC

qmail here. 

Well I observed such with SpamAssassin as well - only not that frequent.

Comment 7 Milan Crha 2011-07-25 15:59:57 UTC

Thanks for the update. There is a corresponding upstream bug [1] for the same, thus I'm moving it there. Please see [1] for any further updates.

[1] https://bugzilla.gnome.org/show_bug.cgi?id=650293