Bug 677141

Summary: [abrt] SfxHelp::GetHelpText killed by signal 11 (SIGSEGV)
Product: [Fedora] Fedora Reporter: foxsite
Component: openoffice.orgAssignee: Caolan McNamara <caolanm>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 14CC: caolanm, dtardon
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Unspecified   
Whiteboard: abrt_hash:351c28ae721754d3a949d92a233f08c827d4d50f
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-02-22 08:48:36 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
File: backtrace none

Description foxsite 2011-02-13 16:45:03 UTC 
abrt version: 1.1.14
architecture: i686
Attached file: backtrace
cmdline: /usr/lib/openoffice.org3/program/swriter.bin -writer
component: openoffice.org
executable: /usr/lib/openoffice.org3/program/swriter.bin
kernel: 2.6.35.11-83.fc14.i686.PAE
package: openoffice.org-writer-1:3.3.0-20.2.fc14
reason: Process /usr/lib/openoffice.org3/program/swriter.bin was killed by signal 11 (SIGSEGV)
release: Fedora release 14 (Laughlin)
time: 1297612379
uid: 500

How to reproduce
-----
1.multiples documents open
2.I printed one
3.go to one other
Comment 1 foxsite 2011-02-13 16:45:06 UTC 
Created attachment 478492 [details]
File: backtrace
Comment 2 Caolan McNamara 2011-02-13 20:53:57 UTC 
Odd, looks like a crash in pulling the help tip out for a menu entry, rather than anything to do with printing.

Are you able to reproduce this ?
Comment 3 Caolan McNamara 2011-02-13 20:58:49 UTC 
Something like this was triggered by bug 204920 long ago, but it can't be the same problem anymore.
Comment 4 foxsite 2011-02-13 22:28:49 UTC 
I don't reproduce the bug, don't know exactly how it happened. maybe when I click on the border of a table to modify it just after printing one other document. I can't reproduce.
Comment 5 David Tardon 2011-02-14 07:02:33 UTC 
SfxHelp::GetHelpText is called not only for menus, but for tooltips as well; the easiest way to trigger the call is by moving the mouse over a toolbar item. No crash here, though :(

Anyway, I bet this happened at line 528 of sfx2/source/appl/sfxhelp.cxx (i.e., xCont->getByName( aModuleIdentifier )), but it gets much harder to guess the path through configmgr :) We can avoid this particular crash by applying patches from fdo#31716 and fdo#33088, but I'm not sure how much that helps. If the crash was caused by corrupted configuration, it would just happen somewhere else...
Comment 6 David Tardon 2011-02-22 08:48:36 UTC 
not reproducible :(