Bug 678859

Summary:	Installing Bugzilla fails due to missing or unreadable directories
Product:	[Fedora] Fedora	Reporter:	Frédéric Buclin <LpSolit>
Component:	bugzilla	Assignee:	Emmanuel Seyman <emmanuel>
Status:	CLOSED ERRATA	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	14	CC:	emmanuel, itamar
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	bugzilla-3.6.4-2.fc14	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-03-13 04:41:25 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Frédéric Buclin 2011-02-20 13:00:16 UTC

When running checksetup.pl from the bugzilla 3.6.4 RPM, it cannot complete because /usr/share/bugzilla/lib/ doesn't exist, and an error is thrown. To fix the problem, simply include /usr/share/bugzilla/lib/README in the RPM as we do upstream with the official tarballs.

Then, once checksetup.pl completed, Bugzilla doesn't work from the web browser because it cannot read /etc/bugzilla/localconfig. Permissions for this file are correct, but the problem is that permissions set to /etc/bugzilla/ are root.root 750, meaning that 'apache' cannot access this directory at all.

Comment 1 Emmanuel Seyman 2011-02-27 12:44:10 UTC

I'll do this this week.

Comment 2 Fedora Update System 2011-03-08 09:33:58 UTC

bugzilla-3.6.4-2.fc14 has been submitted as an update for Fedora 14.
https://admin.fedoraproject.org/updates/bugzilla-3.6.4-2.fc14

Comment 3 Fedora Update System 2011-03-08 09:34:31 UTC

bugzilla-3.4.10-2.fc13 has been submitted as an update for Fedora 13.
https://admin.fedoraproject.org/updates/bugzilla-3.4.10-2.fc13

Comment 4 Fedora Update System 2011-03-08 09:34:58 UTC

bugzilla-3.6.4-5.fc15 has been submitted as an update for Fedora 15.
https://admin.fedoraproject.org/updates/bugzilla-3.6.4-5.fc15

Comment 5 Emmanuel Seyman 2011-03-08 09:46:53 UTC

(In reply to comment #0)
>
> When running checksetup.pl from the bugzilla 3.6.4 RPM, it cannot complete
> because /usr/share/bugzilla/lib/ doesn't exist, and an error is thrown. To fix
> the problem, simply include /usr/share/bugzilla/lib/README in the RPM as we do
> upstream with the official tarballs.

This is fixed.


> Then, once checksetup.pl completed, Bugzilla doesn't work from the web browser
> because it cannot read /etc/bugzilla/localconfig. Permissions for this file are
> correct, but the problem is that permissions set to /etc/bugzilla/ are
> root.root 750, meaning that 'apache' cannot access this directory at all.

I'm afraid I can't reproduce this. When I do a fresh install of the bugzilla rpm,
I get a /etc/bugzilla directory that is root:apache 750 .

Comment 6 Frédéric Buclin 2011-03-08 16:07:26 UTC

(In reply to comment #5)
> I'm afraid I can't reproduce this. When I do a fresh install of the bugzilla
> rpm,
> I get a /etc/bugzilla directory that is root:apache 750 .

I don't remember having edited permissions on it. Are you sure there is no cron job which checks permissions and corrects them if they are unexpected?

Comment 7 Fedora Update System 2011-03-13 04:41:10 UTC

bugzilla-3.6.4-5.fc15 has been pushed to the Fedora 15 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 8 Fedora Update System 2011-03-16 19:51:40 UTC

bugzilla-3.4.10-2.fc13 has been pushed to the Fedora 13 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 9 Fedora Update System 2011-03-16 19:53:56 UTC

bugzilla-3.6.4-2.fc14 has been pushed to the Fedora 14 stable repository.  If problems still persist, please make note of it in this bug report.