Bug 680110

Summary:	Unable to raise a service request account number [1399097]
Product:	[Retired] Red Hat Enterprise Portal Server	Reporter:	Parag.Walavalkar <pwalaval>
Component:	Other	Assignee:	ccm-bugs-list
Status:	CLOSED EOL	QA Contact:	Jon Orris <jorris>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	nightly	CC:	ccm-bugs-list
Target Milestone:	---
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Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Parag.Walavalkar 2011-02-24 11:46:12 UTC

Description of problem:

Receiving an error message while submitting the support case. Screen shot of the same is attached.

Version-Release number of selected component (if applicable):


How reproducible:
Frequent

Steps to Reproduce:
1.Login to access.redhat.com
2.Click on support
3.Create a case. Fill info submit
  
Actual results:
Support Subscription Required

The credentials you provided are valid, but it appears that you do not have direct support from Red Hat. This means that you purchased your support for Red Hat products through a third party vendor and need to contact that vendor to obtain support.

If you believe you should have direct support from Red Hat, please contact Customer Service for assistance. Your Red Hat login may not be associated with the right account for your organization, or there may be an issue with your subscription. Customer Service will be able to clarify the situation and resolve the problem.

Expected results:

It should allow to open a service request account number is [1399097]

Additional info: