Bug 681374

Summary:	device e1000e: probe of 0000:00:19.0 failed with error -3
Product:	Red Hat Enterprise Linux 5	Reporter:	Konstantin Olchanski <olchansk>
Component:	kernel	Assignee:	Andy Gospodarek <agospoda>
Status:	CLOSED NOTABUG	QA Contact:	Red Hat Kernel QE team <kernel-qe>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	5.5	CC:	jarod, jstancek, peterm
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-08-17 01:26:33 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Konstantin Olchanski 2011-03-01 23:27:05 UTC

Description of problem:
kernel 2.6.18-238.1.1 e1000e driver always fails to load, eth0 is absent, computer is unusable. kernel 2.6.18-194.32.1 e1000e always loads and works fine.

Version-Release number of selected component (if applicable):
2.6.18-238.1.1.el5 (always bad)
2.6.18-194.32.1.el5 (always good)

How reproducible:
always
  
Actual results:

(bad result - no eth0)
Feb 28 17:05:49 ladd12 kernel: e1000e: Intel(R) PRO/1000 Network Driver - 1.2.7-k2
Feb 28 17:05:49 ladd12 kernel: e1000e: Copyright (c) 1999 - 2010 Intel Corporation.
Feb 28 17:05:49 ladd12 kernel: PCI: Enabling device 0000:00:19.0 (0000 -> 0002)
Feb 28 17:05:49 ladd12 kernel: ACPI: PCI Interrupt 0000:00:19.0[A] -> GSI 20 (level, low) -> IRQ 74
Feb 28 17:05:51 ladd12 kernel: ACPI: PCI interrupt for device 0000:00:19.0 disabled
Feb 28 17:05:51 ladd12 kernel: e1000e: probe of 0000:00:19.0 failed with error -3

Expected results:

(good result - eth0 is okey)
Mar  1 10:20:36 ladd12 kernel: e1000e: Intel(R) PRO/1000 Network Driver - 1.0.2-k3.1
Mar  1 10:20:36 ladd12 kernel: e1000e: Copyright (c) 1999-2008 Intel Corporation.
Mar  1 10:20:36 ladd12 kernel: GSI 21 sharing vector 0x4A and IRQ 21
Mar  1 10:20:36 ladd12 kernel: ACPI: PCI Interrupt 0000:00:19.0[A] -> GSI 20 (level, low) -> IRQ 74

Additional info:

see same bug reported for RHEL6:
https://bugzilla.redhat.com/show_bug.cgi?id=640450

my mobo is Intel DP55WG socket 1156, CPU is i7-860.

K.O.

Comment 1 Jan Stancek 2011-04-16 08:52:02 UTC

I hit this with 2.6.18-238.el5. I was at the console at the time, so I tried rmmod/modprobe, which didn't help. Issue was gone only after next reboot.

00:19.0 Ethernet controller: Intel Corporation 82578DM Gigabit Network Connection (rev 06)
        Subsystem: Hewlett-Packard Company Device 170b
        Kernel modules: e1000e

[root@machine ~]# rmmod e1000e
[root@machine ~]# modprobe e1000e
PCI: Enabling device 0000:00:19.0 (0100 -> 0102)
e1000e: probe of 0000:00:19.0 failed with error -3

Comment 4 Andy Gospodarek 2011-08-15 17:50:42 UTC

Is this still a problem with RHEL5.7 (kernels 2.6.18-274.el5) and later?

Comment 5 Andy Gospodarek 2011-08-16 17:32:11 UTC

I'm seeing this with all newer drivers, so I do not expect this to be resolved with RHEL5.7.

Comment 6 Andy Gospodarek 2011-08-17 01:26:33 UTC

(In reply to comment #0)
> 
> my mobo is Intel DP55WG socket 1156, CPU is i7-860.
> 
> K.O.

What does 'ethtool -i eth0' output look like for this system?

I have worked with Intel and they tested this same motherboard with the firmware listed as:

firmware-version: 0.12-2

and they cannot reproduce the problem.  Please reopen if your firmware is listed as the following version or later and you can still reproduce.

If your firmware is an earlier version a BIOS update should update it.