Bug 682358

Summary:	acroread won't run with nscd turned off
Product:	Red Hat Enterprise Linux 6	Reporter:	Steve Cleveland <steve.cleveland>
Component:	acroread	Assignee:	Marek Kašík <mkasik>
Status:	CLOSED NOTABUG	QA Contact:
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.0	CC:	ddumas
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-05-12 14:13:13 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Steve Cleveland 2011-03-04 22:32:03 UTC

Description of problem:

acroread will not start without the nscd service running.  It gives this error:

(acroread:1496): GLib-WARNING **: getpwuid_r(): failed due to unknown user id (5037)

Version-Release number of selected component (if applicable):

acroread-9.4.2-3.el6_0.i686

How reproducible:

Every time

Steps to Reproduce:
1. Make sure nscd is stopped (service nscd stop)
2. Run acroread (/usr/bin/acroread)
  
Actual results:

(acroread:1978): GLib-WARNING **: getpwuid_r(): failed due to unknown user id (5037)

Expected results:

acroread should start

Additional info:

To run sssd for LDAP authentication, it is recommended to not run nscd as they conflict.

I was able to verify that starting nscd does resolve the problem starting acroread.

Comment 1 Steve Cleveland 2011-03-04 22:35:07 UTC

Never mind.  Installing sssd-client.i686 fixed the issue.  Found the solution here:

https://fedorahosted.org/sssd/ticket/190

Comment 3 RHEL Program Management 2011-03-04 22:58:06 UTC

This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.