Bug 689354
| Summary: | HP Deskjet F4400 prints gray instead of black when using hpcups driver | ||||||||
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| Product: | [Fedora] Fedora | Reporter: | Jonathan Paulett <jpaulett> | ||||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | rawhide | CC: | andrew, j, jpopelka, twaugh | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | hplip-3.11.5-2.fc15 | Doc Type: | Bug Fix | ||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2011-05-25 03:14:32 UTC | Type: | --- | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Description
Jonathan Paulett
2011-03-21 07:25:14 UTC
Created attachment 486553 [details]
Scan of the CUPS test page
Created attachment 486554 [details]
system-config-printer troubleshooter log
Have you used the hpcups driver ever before (F4400 has been supported since 3.9.12) ? Yeah, my F14 partition is using hpcups 3.10.9, and produces correct output. Thanks, can you try also 3.11.3 ? https://koji.fedoraproject.org/koji/buildinfo?buildID=234518 (F15) https://koji.fedoraproject.org/koji/buildinfo?buildID=234514 (rawhide) 3.11.3 produces the same results as 3.11.1 - gray with hpcups, black with hpijs. Same problem on HP Photosmart 2575 and HP Photosmart C310 and the same workaround. Jonathan, can you update hplip on your F14 partition from 3.10.9 to 3.11.3a http://koji.fedoraproject.org/koji/buildinfo?buildID=236950 a test it to make sure that this problem is in hplip-3.11.x You can always downgrade back to 3.10.9 with yum downgrade 'hplip*' hpijs libsane-hpaio Andrew, what does 'rpm -q hplip' command say ? Jonathan, hplip-3.11.3a-1.fc14 is in testing, so you can also update with 'yum update --enablerepo=updates-testing hplip' Unfortunately, I've already upgraded that partition to F15, so I can't try that. Sorry! What about fresh hplip-3.11.5 ? https://koji.fedoraproject.org/koji/buildinfo?buildID=243695 3.11.5 looks like it has it fixed. Many thanks. hplip-3.11.5-1.fc15 has been submitted as an update for Fedora 15. https://admin.fedoraproject.org/updates/hplip-3.11.5-1.fc15 Package hplip-3.11.5-1.fc15: * should fix your issue, * was pushed to the Fedora 15 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.11.5-1.fc15' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/hplip-3.11.5-1.fc15 then log in and leave karma (feedback). Package hplip-3.11.5-2.fc15: * should fix your issue, * was pushed to the Fedora 15 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.11.5-2.fc15' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/hplip-3.11.5-2.fc15 then log in and leave karma (feedback). hplip-3.11.5-2.fc15 has been pushed to the Fedora 15 stable repository. If problems still persist, please make note of it in this bug report. |