Bug 689370

Summary: CommunicationError: Error communicating with server. The message was: Service Temporarily Unavailable
Product: Red Hat Enterprise Linux 6 Reporter: Red Hat Case Diagnostics <case-diagnostics>
Component: rhn-client-toolsAssignee: Milan Zázrivec <mzazrivec>
Status: CLOSED DEFERRED QA Contact: Red Hat Satellite QA List <satqe-list>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.0CC: cperry
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: firstboot_trace_hash:1ac43e6db570d64a990876205df117f2eaa1a5b20a060aa05680ce598d114db9
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-03-29 19:47:39 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
File: backtrace none

Description Red Hat Case Diagnostics 2011-03-21 09:01:56 UTC
The following was filed automatically by firstboot:
firstboot 1.110.8 exception report
Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/firstboot/interface.py", line 105, in _nextClicked
    self.advance()
  File "/usr/lib/python2.6/site-packages/firstboot/interface.py", line 148, in advance
    result = module.apply(self, self.testing)
  File "/usr/share/rhn/up2date_client/firstboot/rhn_login_gui.py", line 63, in apply
    rhnregGui.try_to_activate_hardware()
  File "/usr/share/rhn/up2date_client/rhnregGui.py", line 1372, in try_to_activate_hardware
    code = rhnreg._activate_hardware(username, password)
  File "/usr/share/rhn/up2date_client/rhnreg.py", line 612, in _activate_hardware
    login, password, hardwareInfo)
  File "/usr/share/rhn/up2date_client/rhnreg.py", line 643, in activateHardwareInfo
    hardwareInfo, other)
  File "/usr/share/rhn/up2date_client/rhnserver.py", line 50, in __call__
    return rpcServer.doCall(method, *args, **kwargs)
  File "/usr/share/rhn/up2date_client/rpcServer.py", line 277, in doCall
    raise up2dateErrors.CommunicationError(e.errmsg)
CommunicationError: Error communicating with server. The message was:
Service Temporarily Unavailable

Comment 1 Red Hat Case Diagnostics 2011-03-21 09:02:18 UTC
Created attachment 486571 [details]
File: backtrace

Comment 4 Clifford Perry 2011-03-29 19:47:39 UTC
CommunicationError: Error communicating with server. The message was:
Service Temporarily Unavailable


This is something we cannot fix in the RHEL RHN Client. If the RHN Hosted services are down, they are down, all we can do is report this to the client. 

Regards,
Cliff