Bug 689802

Summary: [Chrome_9_HC] RSS: RHEL6: Unable to change resolution for openchrome display driver on VIA chipset
Product: Red Hat Enterprise Linux 6 Reporter: IBM Bug Proxy <bugproxy>
Component: xorg-x11-drv-openchromeAssignee: Adam Jackson <ajax>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact:
Priority: high    
Version: 6.1CC: airlied, ajax, balkov, jkachuck, tpelka
Target Milestone: rcKeywords: OtherQA, Triaged
Target Release: ---   
Hardware: other   
OS: All   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-04-19 19:11:16 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 684953, 756082, 761042    
Attachments:
Description Flags
lspci -v output
none
/var/log/messages
none
/var/log/Xorg.0.log
none
/etc/X11/xorg.conf
none
sosreport none

Description IBM Bug Proxy 2011-03-22 13:51:43 UTC 
=Comment: #0=================================================
Terry Choon Wei Seah <> - 

lspci -v output

---Problem Description---
GNOME boots up in 640x480 and uses openchrome device driver for display. Changing of 
resolution is not allowed in any way. The mouse cursor also looks distorted. The current 
known resolution is changing the device driver to fbdev
 
Contact Information = seahcw.com 
 
---uname output---
Linux localhost.localdomain 2.6.32-71.el6.i686 #1 SMP Wed Sep 1 01:26:34 EDT 2010 i686 
i686 i386 GNU/Linux
 
Machine Type = 4800-783, 4800-743 
 
---Debugger---
A debugger is not configured
 
---Steps to Reproduce---
 After installation, GNOME desktop will display in resolution of 640x480 and not able to 
change to other resolution.
 
---XFree86/X.org Component Data--- 
Adapter and monitor type: Monitor: 1024x768  Adapter: VIA CN896/VN896/P4900 [Chrome 9 
HC] 
 
*Additional Instructions for seahcw.com: 
-Post a private note with access information to the machine that the bug is occuring on.
-Attach:
  graphics config file (RHEL4 and RHEL5 = /etc/X11/xorg.conf, RHEL3 = 
/etc/X11/XF86Config)
  graphics log file (RHEL4 and RHEL5 = /var/log/Xorg.0.log, RHEL3 = /var/log/XFree86.0.log)
  lspci-v output  
  /var/log/messages
=Comment: #1=================================================
Terry Choon Wei Seah <> - 

/var/log/messages


=Comment: #2=================================================
Terry Choon Wei Seah <> - 

/var/log/Xorg.0.log


=Comment: #3=================================================
Terry Choon Wei Seah <> - 

/etc/X11/xorg.conf


=Comment: #8=================================================
Terry Choon Wei Seah <> - 

sosreport

=========================

1.Server architecture(s) (please list all effected) (x86/POWER6/Z/etc.):  x86-32

2.Server type (9117-MMA/HS20/s390/etc.):   NA

3.General component (desktop/kernel/base OS/dev tools/etc.):  XFree86/X.org

4.Other components involved (ixgbe/java/emulex/etc.):  NA

5.Does the server have the latest GA firmware?  yes

6.Has the problem been shown to occur on more than one system?  yes

7.Is a tested patch available? 
  If yes to the above, has it been approved upstream?   NA

8.What is the latest official Red Hat build on which this bug has been
seen?  RHEL6.1 Alpha
Comment 1 IBM Bug Proxy 2011-03-22 13:51:48 UTC 
Created attachment 486797 [details]
lspci -v output
Comment 2 IBM Bug Proxy 2011-03-22 13:52:00 UTC 
Created attachment 486798 [details]
/var/log/messages
Comment 3 IBM Bug Proxy 2011-03-22 13:52:04 UTC 
Created attachment 486799 [details]
/var/log/Xorg.0.log
Comment 4 IBM Bug Proxy 2011-03-22 13:52:08 UTC 
Created attachment 486800 [details]
/etc/X11/xorg.conf
Comment 5 IBM Bug Proxy 2011-03-22 13:52:16 UTC 
Created attachment 486801 [details]
sosreport
Comment 7 RHEL Program Management 2011-03-23 15:28:12 UTC 
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.
Comment 8 Tomas Pelka 2011-06-02 15:04:36 UTC 
Hello IBM,

are you able to commit that you will be able to test this issue once RHEL6.2 will be ready to beta sign-of?

Thanks
Tom
Comment 9 IBM Bug Proxy 2011-06-03 03:41:00 UTC 
------- Comment From neogw.com 2011-06-02 23:31 EDT-------
(In reply to comment #15)
> Hello IBM,
> are you able to commit that you will be able to test this issue once RHEL6.2
> will be ready to beta sign-of?
> Thanks
> Tom

Yes, Please keep us in the loop of the RHEL6.2 that has this fixed. we will verify it.
Comment 11 IBM Bug Proxy 2011-10-17 07:21:52 UTC 
------- Comment From  2011-10-17 03:14 EDT-------
Tested in RHEL 6.2 Beta. The problem is still seen in this release.
Comment 15 IBM Bug Proxy 2012-01-03 08:52:02 UTC 
------- Comment From  2012-01-03 03:42 EDT-------
Tested in RHEL 6.2 GA. The problem is still seen in this release.
Comment 17 Dave Airlie 2012-04-17 14:33:40 UTC 
we have no hardware for this, can IBM supply the hardware in order to enable fixing off the bugs?
Comment 18 IBM Bug Proxy 2012-04-18 02:22:01 UTC 
------- Comment From neogw.com 2012-04-18 02:15 EDT-------
This request is not needed any more.  Thus we could close this bug.
Comment 19 IBM Bug Proxy 2012-04-18 19:31:37 UTC 
------- Comment From clnperez.com 2012-04-18 19:28 EDT-------
Closing.