Bug 691941

Changing assignee to someone who actually knows something about printers and computers and stuff

When it is connected via USB and powered on, what does this command say, as root?:

lpinfo -l -v

Hi Tim, here you go:


[root@lyra-f15 bronson]# lpinfo -l -v
Device: uri = usb://Brother/HL-2270DW%20series
        class = direct
        info = Brother HL-2270DW series
        make-and-model = Brother HL-2270DW series
        device-id = MFG:Brother;CMD:PJL,PCL,PCLXL;MDL:HL-2270DW series;CLS:PRINTER;
        location = 
Device: uri = lpd
        class = network
        info = LPD/LPR Host or Printer
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = ipp
        class = network
        info = Internet Printing Protocol (ipp)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = https
        class = network
        info = Internet Printing Protocol (https)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = http
        class = network
        info = Internet Printing Protocol (http)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = scsi
        class = direct
        info = SCSI Printer
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = socket
        class = network
        info = AppSocket/HP JetDirect
        make-and-model = Unknown
        device-id = 
        location =

Thanks.  Could you please attach the PPD that's being used for this printer, from the /etc/cups/ppd directory?

The printer settings control panel is so unstable now that it's impossible for me to add a printer.  https://bugzilla.redhat.com/show_bug.cgi?id=694157  Also, sometimes it just quits without producing a stack trace -- I haven't filed a bug about that.

Last week two apps appeared when I typed "print" into the Activities window: the printer settings panel and the printer config tool.  Now that I've updated, the latter appears to have been removed from F15.

I can't set up the printer anymore so I guess we're stuck.  Hope the crashers get fixed soon.

The printer config tool is still there, just not displayed in the applications list (there is an open bug about that somewhere...).  In the mean time, Alt-F2, then type "system-config-printer", then press Enter -- that will get you printer config tool.

But I'm interested to know which driver this printer is using (see comment #4).  We don't ship a specific driver for it that I know of, but it might well be using a generic driver of some sort.

Alas, I deleted the network printer to monkey with it over USB.  Hoped it would stop the crashiness.

So, I need to add it again, and system-config-printer works great!  Unfortunately the magic has disappeared.  Now, when I configure by IP address and hit cancel, I remain with no printer configured.  That's probably related to all the updates I pulled down yesterday.  Guess it's not reproducible anymore.

Here are the printer drivers, they're GPLed:

http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/download_prn.html#HL-2270DW

It might make sense just to add the PPD than relying on Cups magic?

It seems pretty lame that the system-config-printer app doesn't appear in the Activities Search box, even when you type "system-config-printer"!

(In reply to comment #7)
> It might make sense just to add the PPD than relying on Cups magic?

Not sure what you mean by this -- can you explain?

I should have phrased that as a question...  What would it take to make the HL-2270DW a fully supported printer under F15?  Just adding Brother's GPLed PPD to all the rest so I can just select it from the list?

Because, while it was exciting to see Cups find a working PPD on its own last week (maybe it downloaded it from the printer or internet?), this doesn't appear to be intentional behavior.

You'd have to package Brother's driver (or find someone to do it).  Once it's packaged correctly it would then be automatically installed when you configure that printer.

Closing...

How about closing WONTFIX?  Unless the HL-2270DW autodetection actually does work for you?