Bug 692267

Summary:	HP Laserjet M1005 MFP fails QA:Testcase_Printing_New_Printer
Product:	[Fedora] Fedora	Reporter:	Sandro Bonazzola <sandro.bonazzola>
Component:	system-config-printer	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED NOTABUG	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	urgent	Docs Contact:
Priority:	unspecified
Version:	15	CC:	jpopelka, twaugh
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-03-31 11:13:43 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	692525, 693052
Bug Blocks:

Description Sandro Bonazzola 2011-03-30 21:10:30 UTC

Description of problem:
The system detects correctly the device but once it's added and configured, the system fails printing the test page with error "client-error-document-format-not-supported".

Description:	Hewlett-Packard HP LaserJet M1005
Location:	arilinn.home
Driver:	HP LaserJet m1005, hpcups 3.11.3, requires proprietary plugin (color, 2-sided printing)
Connection:	hp:/usb/HP_LaserJet_M1005?serial=KJ13W5H
Defaults:	job-sheets=none, none media=iso_a4_210x297mm sides=one-sided


The device previously worked under gentoo and a really old version of cups with foo2zjs driver. It never worked with hplip drivers previously, just using foo2zjs.

My system has a smolt entry sent just before connecting the printer:
http://www.smolts.org/client/show/pub_74f6d68d-5d4d-47f7-811a-ba67978be3e8
(smolt is in guru meditation right now, so I can't send a profile with the printer connected)

Version-Release number of selected component (if applicable):
hplip-3.11.3-1.fc15.i686
foo2zjs-0.20080826-3.fc11.i586
cups-1.4.6-12.fc15.i686
system-config-printer-1.3.2-2.fc15.i686


Note: foo2zjs is from rpmfusion rawhide: it's a really old version...

How reproducible:
Always

 
Actual results:
Printer detected and configured but not working

Expected results:
Printer detected, configured and working

Additional info:

See attached troubleshoot.txt

Comment 1 Tim Waugh 2011-03-31 11:13:43 UTC

As mentioned in the driver name, this printer requires a proprietary plug-in to work.

Run the 'hp-plugin' command.

Comment 2 Sandro Bonazzola 2011-03-31 17:27:43 UTC

hp-plugin doesn't work, see bug #692525 .