Bug 692580

Summary: Incorrect IEEE 1284 Device ID
Product: [Fedora] Fedora Reporter: Jóhann B. Guðmundsson <johannbg>
Component: hplipAssignee: Tim Waugh <twaugh>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 15CC: jfrieben, jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: hplip-3.11.5-4.fc15 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-10-04 15:44:25 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
Output of 'lpinfo -l -v' none

Description Jóhann B. Guðmundsson 2011-03-31 15:37:47 UTC
Description of problem:

**** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-color_laserjet_cm4730_mfp-hpijs-pcl3.ppd']
**** Actual ID is MFG:Hewlett-Packard;MDL:HP Color LaserJet CM4730 MFP;
**** Please report a bug against the HPLIP component
**** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-color_laserjet_cm4730_mfp-hpijs-pcl3.ppd']
**** Actual ID is MFG:Hewlett-Packard;MDL:HP Color LaserJet CM4730 MFP;
**** Please report a bug against the HPLIP component


Version-Release number of selected component (if applicable):

hplip-3.11.3-1.fc15.x86_64

How reproducible:

always

Steps to Reproduce:
1. Add the printer
2.
3.
  
Actual results:


Expected results:


Additional info:

Comment 1 Tim Waugh 2011-04-11 12:09:20 UTC
Could you please provide the output of 'lpinfo -l -v'?

Comment 2 Joachim Frieben 2011-06-12 13:40:20 UTC
Similar issue here where an HP LaserJet 4000 N is installed choosing the JetDirect interface:

Hewlett-Packard HP LaserJet 4000 Series
**** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-laserjet_4000_series-hpijs-pcl3.ppd']
**** Actual ID is MFG:Hewlett-Packard;MDL:HP LaserJet 4000 Series;
**** Please report a bug against the HPLIP component

The cause of this issue might be that hpijs is actually lacking the configuration file hp-laserjet_4000_series-hpijs-pcl3.ppd.

Comment 3 Tim Waugh 2011-06-13 10:29:03 UTC
Could you both please provide the output of this command?:

su -c 'lpinfo -l -v'

(Christoph: no, that isn't really a filename, so there is no file missing.)

Comment 4 Joachim Frieben 2011-06-13 15:09:51 UTC
Created attachment 504473 [details]
Output of 'lpinfo -l -v'

(In reply to comment #3)
Command 'lpinfo -l -v' does not return anything meaningful. However, 'lpstat -t' surely reports an HP LaserJet 4000 N up and running:

$ lpstat -t
scheduler is running
system default destination: HP-LaserJet-4000-PS
device for HP-LaserJet-4000-PS: socket://192.168.2.2:9100
HP-LaserJet-4000-PS accepting requests since Sun 12 Jun 2011 08:41:53 PM CEST
printer HP-LaserJet-4000-PS is idle.  enabled since Sun 12 Jun 2011 08:41:53 PM CEST

Comment 5 Joachim Frieben 2011-06-13 15:22:50 UTC
(In reply to comment #3)
> no, that isn't really a filename, so there is no file missing.

I am not so sure about this claim: there are distributions and packages which do include hp-laserjet_4000_series-hpijs-pcl3.ppd.gz, e.g. see

  http://rpmfind.net/linux/RPM/opensuse/updates/11.3/x86_64/hplip-hpijs-3.10.2-2.3.1.x86_64.html .

Comment 6 Tim Waugh 2011-06-13 15:48:12 UTC
Christoph: could you please show me the output of this command?:

/usr/lib/cups/backend/snmp 192.168.2.2

Thanks.

Comment 7 Joachim Frieben 2011-06-14 08:28:30 UTC
(In reply to comment #6)
$ /usr/lib/cups/backend/snmp 192.168.2.2
network socket://192.168.2.2 "HP LaserJet 4000 Series" "HP LaserJet 4000 Series" "MANUFACTURER:Hewlett-Packard;COMMAND SET:PJL,MLC,PCL,PCLXL,POSTSCRIPT;MODEL:HP LaserJet 4000 Series;CLASS:PRINTER;DESCRIPTION:Hewlett-Packard LaserJet 4000 Series" ""

Comment 8 Jóhann B. Guðmundsson 2011-06-14 08:42:50 UTC
Output from.. 

# lpinfo -l -v
Device: uri = ipp
        class = network
        info = Internet Printing Protocol (ipp)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = http
        class = network
        info = Internet Printing Protocol (http)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = https
        class = network
        info = Internet Printing Protocol (https)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = scsi
        class = direct
        info = SCSI Printer
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = socket
        class = network
        info = AppSocket/HP JetDirect
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = lpd
        class = network
        info = LPD/LPR Host or Printer
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = serial:/dev/ttyS0?baud=115200
        class = serial
        info = Serial Port #1
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = beh
        class = network
        info = Backend Error Handler
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = hp
        class = direct
        info = HP Printer (HPLIP)
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = smb
        class = network
        info = Windows Printer via SAMBA
        make-and-model = Unknown
        device-id = 
        location = 
Device: uri = hpfax
        class = direct
        info = HP Fax (HPLIP)
        make-and-model = Unknown
        device-id = 
        location = 

# lpstat -t
scheduler is running
system default destination: HP-Color-LaserJet-CM4730-MFP
device for HP-Color-LaserJet-CM4730-MFP: socket://130.208.69.18:9100
HP-Color-LaserJet-CM4730-MFP accepting requests since Wed 25 May 2011 07:14:51 PM GMT
printer HP-Color-LaserJet-CM4730-MFP is idle.  enabled since Wed 25 May 2011 07:14:51 PM GMT

# /usr/lib/cups/backend/snmp 130.208.69.18
network socket://130.208.69.18 "HP Color LaserJet CM4730 MFP" "HP Color LaserJet CM4730 MFP" "MFG:Hewlett-Packard;CMD:PJL,MLC,BIDI-ECP,PJL,PCLXL,PCL,PDF,POSTSCRIPT;1284.4DL:4d,4e,1;MDL:HP Color LaserJet CM4730 MFP;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CM4730 MFP;" ""

# /usr/lib/cups/backend/snmp 130.208.69.18
network socket://130.208.69.18 "HP Color LaserJet CM4730 MFP" "HP Color LaserJet CM4730 MFP" "MFG:Hewlett-Packard;CMD:PJL,MLC,BIDI-ECP,PJL,PCLXL,PCL,PDF,POSTSCRIPT;1284.4DL:4d,4e,1;MDL:HP Color LaserJet CM4730 MFP;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CM4730 MFP;" ""