Bug 693896

Summary: subscription-manager does not always reload dbus scripts automatically
Product: Red Hat Enterprise Linux 5 Reporter: Chris Duryee <cduryee>
Component: subscription-managerAssignee: Chris Duryee <cduryee>
Status: CLOSED ERRATA QA Contact:
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 5.7CC: jsefler, spandey
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-07-21 08:45:33 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 675214    
Attachments:
Description Flags
verified screenshot none

Description Chris Duryee 2011-04-05 20:38:42 UTC 
Description of problem:

subscription-manager installs a few dbus scripts to allow /etc/libexec/rhsm-complianced to bind to com.redhat.SubscriptionManager. Under certain circumstances, these scripts do not get loaded into dbus.


Version-Release number of selected component (if applicable):

0.95.5.3


How reproducible: every time


Steps to Reproduce:
1. ensure subscription-mgr is not installed
2. reboot 5.7 machine
3. install subscription-manager
4. run subscription-manager register

  
Actual results:
[root@jsefler-onprem-5server ~]# subscription-manager register --username=testuser1 --password=password
55ca6db1-8b5a-4b19-9628-29cebae15f41 jsefler-onprem-5server.usersys.redhat.com
Introspect error: Launch helper exited with unknown return code 1
Launch helper exited with unknown return code 1
[root@jsefler-onprem-5server ~]# 

Expected results:

a working registration with no errors. If you restart messagebus or run subscription-manager-gui, everything will magically work. 

Additional info:
Comment 1 John Sefler 2011-04-05 20:48:09 UTC 
Note: Our nightly automated test suite for subscription-manager RHEL5.7 reveals this bug by nature of the fact that it removes and installs the latest subscription manager rpms.  Then upon using the cli tool (registering or unregistering) the "Introspect error" is thrown as shown above.
Comment 2 Chris Duryee 2011-04-06 17:37:35 UTC 
Fixed on RHEL5.7 branch in 2a315a4678513982b146666c0a24a22e4e217380, version
0.95.5.5

Fixed on master branch in 01901e4cf98c4d199734857874e6445fd27e5c90, version
0.96.2
Comment 3 spandey 2011-05-27 09:34:34 UTC 
Verified using following setup

Removed subscription-manager rpm and rebooted client 

installed subscription manager and executed registration command 

No Introspect erorr found working fine 
resolving defect as verified
Comment 4 spandey 2011-05-27 09:35:08 UTC 
Created attachment 501272 [details]
verified screenshot
Comment 6 errata-xmlrpc 2011-07-21 08:45:33 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-1078.html
Comment 7 errata-xmlrpc 2011-07-21 12:29:54 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-1078.html