Bug 694605

Summary: rhythmbox blocks access to digital camera
Product: [Fedora] Fedora Reporter: Gert Vervoort <gert.vervoort>
Component: rhythmboxAssignee: Bastien Nocera <bnocera>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 14CC: bnocera, seventhguardian, shakerlxxv
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Hardware: x86_64   
OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2011-04-30 15:42:49 UTC Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
Rhythmbox debug output blocking USB camera none

Description Gert Vervoort 2011-04-07 18:28:51 UTC 
Description of problem:

When rhythmbox is active (playing music) then I can not import pictures from my digital camera (Canon EOS 450D). When I exit rhythmbox then I can import pictures without any problems. 

Version-Release number of selected component (if applicable):

Arch        : x86_64
Version     : 0.13.3
Release     : 1.fc14

How reproducible:

100%

Steps to Reproduce:
1. start rhythmbox (and play some music)
2. plugin digital camera (Canon EOS 450D) in USB port and set the on/off switch of the camera to on
3.
  
Actual results:

Nothing

Expected results:

a window should popup to import the photo's from the digital camera

Additional info:

The Digital Camera has been seen on the USB bus, from dmesg:
[  754.426066] usb 1-5: new high speed USB device using ehci_hcd and address 5
[  754.544105] usb 1-5: New USB device found, idVendor=04a9, idProduct=3145
[  754.544109] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  754.544113] usb 1-5: Product: Canon Digital Camera
[  754.544115] usb 1-5: Manufacturer: Canon Inc.
[  763.673824] usb 1-5: USB disconnect, address 5

The following message appeared in ~/.xsession-errors:
Device 0 (VID=04a9 and PID=3145) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Comment 1 Gert Vervoort 2011-04-07 21:00:35 UTC 
The problem can be worked around by disabling the MTP plugin in rythmbox
Comment 2 Brian Shaver 2011-04-24 15:39:52 UTC 
Created attachment 494535 [details]
Rhythmbox debug output blocking USB camera
Comment 3 Brian Shaver 2011-04-24 15:47:04 UTC 
I'm experiencing this same issue reported by Gert. I'm using a Canon G10 digital camera. 

However, the problem does not occur when using other manufacturers cameras. Tested with a Nikon Coolpix S9 and Kodak Zi8 and both worked as expected.

Also I would add that Rhythmbox does not need to be playing music, simply having it running with the MTP plugin enabled causes the problem.
Comment 4 seventhguardian 2011-04-30 15:40:40 UTC 
Same problem with a Canon EOS 350D camera.
Comment 5 seventhguardian 2011-04-30 15:42:49 UTC 

*** This bug has been marked as a duplicate of bug 591242 ***