Bug 698602

Summary:	Rhythmbox crashes when an MTP device is attached
Product:	[Fedora] Fedora	Reporter:	Juan Francisco Fernández <juanfr>
Component:	rhythmbox	Assignee:	Bastien Nocera <bnocera>
Status:	CLOSED RAWHIDE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	15	CC:	bnocera, iain
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:	Fedora 16	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-11-03 22:04:37 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Juan Francisco Fernández 2011-04-21 11:16:21 UTC

Description of problem:
Rhythmbox crashes when an MTP device is attached.

Version-Release number of selected component (if applicable):
rhythmbox-2.90.1-7.git20110329.fc15.i686
libmtp-1.0.6-2.fc15.i686

How reproducible: 
Always

Steps to Reproduce:
1. Open rhythmbox
2. Attach an MTP device (mine is Creative Zen V Plus)
3.
  
Actual results:
Rhythmbox is minimized to try and it can't be reopened.


Expected results:
Rhythmbox shows the device and its content.


Additional info:
If I open rhythmbox from a terminal, I get these messages when plug in my MTP device:

ignoring usb_claim_interface = -16ignoring usb_claim_interface = -22PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
inep: usb_get_endpoint_status(): Error de entrada/salida
outep: usb_get_endpoint_status(): Error de entrada/salida
usb_clear_halt() on IN endpoint: Resultado numérico fuera de rango
usb_clear_halt() on OUT endpoint: Resultado numérico fuera de rango
usb_clear_halt() on INTERRUPT endpoint: Resultado numérico fuera de rango
LIBMTP libusb: Attempt to reset device
Violación de segmento (`core' generado)

Translations:

Error de entrada/salida = I/O error
Resultado numérico fuera de rango = Numeric result out of range
Violación de segmento = Segment fault

Comment 1 Juan Francisco Fernández 2011-04-21 11:25:14 UTC

I have tried with mtp-detect with this result:

[juanffernandez@Reach ~]$ mtp-detect 
libmtp version: 1.0.6

Listing raw device(s)
Device 0 (VID=041e and PID=4152) is a Creative ZEN V Plus.
   Found 1 device(s):
   Creative: ZEN V Plus (041e:4152) @ bus 2, dev 7
Attempting to connect device(s)
PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
Violación de segmento (`core' generado)

Comment 2 Iain Hamilton 2011-05-26 14:19:02 UTC

I can confirm the same issue occurs with my Samsung T10 media player when running Rhythmbox after plugging in the device, however if I plug the device in while rhythmbox is already running and open on the desktop it does not crash and reads the device. I assume this is an issue with the OS failing to release the device to the mtp drivers over dbus. Same issue occurs with Ubuntu Natty.

Comment 3 Juan Francisco Fernández 2011-11-03 22:03:59 UTC

Fixed on F16.