| Summary: | Message did not receive a reply (timeout by message bus) | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 5 | Reporter: | John Sefler <jsefler> |
| Component: | subscription-manager | Assignee: | Bryan Kearney <bkearney> |
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 5.7 | CC: | bkearney, spandey |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2011-07-21 08:46:20 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Bug Depends On: | |||
| Bug Blocks: | 675214 | ||
fixed in master e9430af8df75eabe01a05d8d7288e4a8a44b6f4b and rhel 5 4e42e767708a4bf6c694a819b2b709e2b39ba17c I'm not able to prevent the timeout from occuring (the daemon just isn't replying in time). but that's not too big a deal, so from the cli we can simply ignore the error. to test, add a time.sleep(some_value_greater_than_30) to check_status in rhsm_d.py, and run the daemon from source with -d -k Verifying Version... [root@jsefler-rhel57-beta12-i386 tmp]# rpm -qa | grep subscription-manager subscription-manager-0.95.5.19-1.git.1.8278e3d.el5 subscription-manager-firstboot-0.95.5.19-1.git.1.8278e3d.el5 subscription-manager-gnome-0.95.5.19-1.git.1.8278e3d.el5 As suggested in comment 1 for testing... [root@jsefler-rhel57-beta12-i386 ~]# cp /usr/libexec/rhsmd /usr/libexec/rhsmd.orig [root@jsefler-rhel57-beta12-i386 ~]# vi /usr/libexec/rhsmd (and added the suggested sleep inside def check_status(): [root@jsefler-rhel57-beta12-i386 ~]# diff /usr/libexec/rhsmd /usr/libexec/rhsmd.orig 18d17 < import time 64,66d62 < print "sleeping for 50..." < time.sleep(50) < print "awake" [root@jsefler-rhel57-beta12-i386 ~]# [root@jsefler-rhel57-beta12-i386 ~]# /usr/libexec/rhsmd -k -d sleeping for 50... awake System has one or more certificates that are not valid ['83', '101', '69', '90'] [] Validity status changed, fire signal signal fired! code is 1 sleeping for 50... awake System has one or more certificates that are not valid ['83', '101', '69', '90'] [] In a separate terminal, I ran the following after starting rhsmd which in turn spawned the call to check_status and produced the output from rhsmd above [root@jsefler-rhel57-beta12-i386 ~]# subscription-manager register --username=stage_test_38 Password: f2bd9cba-7c10-4872-9ee3-07e4f5686851 jsefler-rhel57-beta12-i386.usersys.redhat.com [root@jsefler-rhel57-beta12-i386 ~]# subscription-manager unregister System has been un-registered. [root@jsefler-rhel57-beta12-i386 ~]# [root@jsefler-rhel57-beta12-i386 ~]# grep -i Traceback /var/log/rhsm/rhsm.log [root@jsefler-rhel57-beta12-i386 ~]# With the absence of any stdout "Message did not receive a reply (timeout by message bus)" as well as an absence of a traceback from rhsm.log during a register or unregister, I hope this is enough to declare this defect as VERIFIED. An advisory has been issued which should help the problem described in this bug report. This report is therefore being closed with a resolution of ERRATA. For more information on therefore solution and/or where to find the updated files, please follow the link below. You may reopen this bug report if the solution does not work for you. http://rhn.redhat.com/errata/RHEA-2011-1078.html An advisory has been issued which should help the problem described in this bug report. This report is therefore being closed with a resolution of ERRATA. For more information on therefore solution and/or where to find the updated files, please follow the link below. You may reopen this bug report if the solution does not work for you. http://rhn.redhat.com/errata/RHEA-2011-1078.html |
Description of problem: I don't know how to reproduce this problem, but I am intermittently getting an error to stdout with "Message did not receive a reply (timeout by message bus)" when executing subscription-manager commands (e.g. unregister) and then the following traceback is found in the rhsm.log... 2011-04-29 17:59:29,451 [INFO] @connection.py:307 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2011-04-29 17:59:29,451 [INFO] @connection.py:311 - Connection Established: host: jsefler-f14-5candlepin.usersys.redhat.com, port: 8443, handler: /candlepin 2011-04-29 17:59:29,453 [INFO] @connection.py:159 - loading ca pem certificates from: /etc/rhsm/ca/ 2011-04-29 17:59:29,453 [INFO] @connection.py:146 - loading ca certificate '/etc/rhsm/ca/redhat-uep.pem' 2011-04-29 17:59:29,454 [INFO] @connection.py:146 - loading ca certificate '/etc/rhsm/ca/fakamai-cp1.pem' 2011-04-29 17:59:29,454 [INFO] @connection.py:146 - loading ca certificate '/etc/rhsm/ca/jsefler-f14-5candlepin.pem' 2011-04-29 17:59:29,454 [INFO] @connection.py:146 - loading ca certificate '/etc/rhsm/ca/candlepin-stage.pem' 2011-04-29 17:59:29,455 [INFO] @connection.py:161 - work in insecure mode ?:False 2011-04-29 17:59:29,636 [INFO] @connection.py:189 - status code: 204 2011-04-29 17:59:29,640 [INFO] @managerlib.py:644 - Successfully un-registered. 2011-04-29 17:59:29,642 [INFO] @connection.py:307 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2011-04-29 17:59:29,642 [INFO] @connection.py:311 - Connection Established: host: jsefler-f14-5candlepin.usersys.redhat.com, port: 8443, handler: /candlepin 2011-04-29 17:59:29,658 [INFO] @repolib.py:88 - repos updated: 0 2011-04-29 17:59:29,749 [DEBUG] @certlib.py:639 - Sorting product and entitlement cert status for: 2011-04-29 17:59:29.749008 2011-04-29 17:59:29,757 [DEBUG] @certlib.py:658 - Installed product IDs: [] 2011-04-29 17:59:29,757 [DEBUG] @certlib.py:649 - valid entitled products: [] 2011-04-29 17:59:29,757 [DEBUG] @certlib.py:650 - expired entitled products: [] 2011-04-29 17:59:29,758 [INFO] @factlib.py:58 - facts updated: 0 2011-04-29 17:59:29,759 [ERROR] @certlib.py:156 - [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem' 2011-04-29 17:59:29,995 [ERROR] @managercli.py:48 - exception caught in subscription-manager 2011-04-29 17:59:29,997 [ERROR] @managercli.py:49 - Message did not receive a reply (timeout by message bus) Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 78, in ? sys.exit(abs(main() or 0)) File "/usr/sbin/subscription-manager", line 69, in main return managercli.CLI().main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 854, in main cmd.main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 192, in main self._do_command() File "/usr/share/rhsm/subscription_manager/managercli.py", line 475, in _do_command self._request_validity_check() File "/usr/share/rhsm/subscription_manager/managercli.py", line 121, in _request_validity_check validity_iface.check_status() File "/usr/lib64/python2.4/site-packages/dbus/proxies.py", line 25, in __call__ ret = self._proxy_method (*args, **keywords) File "/usr/lib64/python2.4/site-packages/dbus/proxies.py", line 102, in __call__ reply_message = self._connection.send_with_reply_and_block(message, timeout) File "dbus_bindings.pyx", line 455, in dbus_bindings.Connection.send_with_reply_and_block DBusException: Message did not receive a reply (timeout by message bus) [root@jsefler-onprem-5server ~]# tail -f /var/log/rhsm/rhsm.log File "/usr/share/rhsm/subscription_manager/managercli.py", line 475, in _do_command self._request_validity_check() File "/usr/share/rhsm/subscription_manager/managercli.py", line 121, in _request_validity_check validity_iface.check_status() File "/usr/lib64/python2.4/site-packages/dbus/proxies.py", line 25, in __call__ ret = self._proxy_method (*args, **keywords) File "/usr/lib64/python2.4/site-packages/dbus/proxies.py", line 102, in __call__ reply_message = self._connection.send_with_reply_and_block(message, timeout) File "dbus_bindings.pyx", line 455, in dbus_bindings.Connection.send_with_reply_and_block DBusException: Message did not receive a reply (timeout by message bus) Version-Release number of selected component (if applicable): [root@jsefler-onprem-5server product]# rpm -qa | grep subscription-manager subscription-manager-firstboot-0.95.5.8-1.git.6.42d8706.el5 subscription-manager-gnome-0.95.5.8-1.git.6.42d8706.el5 subscription-manager-0.95.5.8-1.git.6.42d8706.el5 [root@jsefler-onprem-5server product]# rpm -q python-rhsm python-rhsm-0.95.5.3-1.git.2.01e0da5.el5 How reproducible: occasional Steps to Reproduce: 1. I don't know 2. 3. Actual results: Expected results: Additional info: