Bug 702026

Summary:	confusing warning message when rhsm-icon runs twice
Product:	Red Hat Enterprise Linux 5	Reporter:	Chris Duryee <cduryee>
Component:	subscription-manager	Assignee:	Chris Duryee <cduryee>
Status:	CLOSED ERRATA	QA Contact:
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	5.7	CC:	jsefler
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:
Clones:	704644 (view as bug list)		Environment:
Last Closed:	2011-07-21 08:45:53 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	675214, 704644

Description Chris Duryee 2011-05-04 15:11:22 UTC

Description of problem:

If you run rhsm-icon while there is already an existing copy running, you get the following message:

[beav@beav-laptop subscription-manager]$ rhsm-icon

** (rhsm-icon:9252): WARNING **: Failed to acquire com.redhat.subscription-manager.Icon

However, if you run with the "-d" option, you get a better message:

[beav@beav-laptop subscription-manager]$ rhsm-icon -d

** (rhsm-icon:9615): WARNING **: Failed to acquire com.redhat.subscription-manager.Icon
** (rhsm-icon:9615): DEBUG: rhsm-icon is already running. exiting.

It seems like the "debug" message should be a warn or fatal, and the warning should be a debug since it happens during normal operation.

Version-Release number of selected component (if applicable):

git 9cd061c

Comment 1 Chris Duryee 2011-05-05 20:31:07 UTC

Fixed on RHEL5.7 branch in fe85799a66569ec9b2283d2d6fbc8f6ca191469d, version 0.95.5.11

Comment 2 Chris Duryee 2011-05-05 20:31:38 UTC

Fixed on master branch in 06e6199fce5d6a693ba448deb0ffcf01e8b36af3, version 0.96.2

Comment 3 John Sefler 2011-05-13 20:12:45 UTC

Verifying Version...
[root@jsefler-onprem-5server ~]# rpm -qa | grep subscription-manager
subscription-manager-gnome-0.95.5.14-1.git.3.83b3a73.el5
subscription-manager-firstboot-0.95.5.14-1.git.3.83b3a73.el5
subscription-manager-0.95.5.14-1.git.3.83b3a73.el5

[root@jsefler-onprem-5server ~]# killall rhsm-icon
[3]+  Terminated              rhsm-icon
[root@jsefler-onprem-5server ~]# rhsm-icon&
[2] 24957
[root@jsefler-onprem-5server ~]# rhsm-icon

** (rhsm-icon:24967): CRITICAL **: rhsm-icon is already running. exiting.
[root@jsefler-onprem-5server ~]# rhsm-icon -d
** (rhsm-icon:24973): DEBUG: Failed to acquire com.redhat.subscription-manager.Icon

** (rhsm-icon:24973): CRITICAL **: rhsm-icon is already running. exiting.
[root@jsefler-onprem-5server ~]# 


I agree with cduryee, this feedback is preferred for the user.

Comment 4 errata-xmlrpc 2011-07-21 08:45:53 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-1078.html

Comment 5 errata-xmlrpc 2011-07-21 12:30:23 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-1078.html