Bug 705852

Summary: Remove old instructions and link from permission-denied page
Product: [Retired] Red Hat Network Reporter: Eric Towns <etowns>
Component: RHN/Web SiteAssignee: rhn-dev-list
Status: CLOSED EOL QA Contact: Red Hat Network Quality Assurance <rhn-qa-list>
Severity: unspecified Docs Contact:
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Version: RHN StableCC: nbronson
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image of behavior none

Description Eric Towns 2011-05-18 17:33:24 UTC 
Description of problem:
On the 'permission denied' RHN page, there is an instruction item that is out of date and links to the wrong place.  this item should be removed. 


Steps to Reproduce:
(I'm certain there's a quicker way to navigate here, but this is how I did it)
1. login to Customer Portal (qa or stage) as acressmagit
2. click Subscriptions > Classic Management > Entitlements
   (https://rhn.code.stage.redhat.com/rhn/systems/SystemEntitlements.do)
3. view item 3 on 'permissions error' page
  
Actual results:
"You've found an error in our site. Please help us by filling out <this form> with details of how you received this message."

Expected results:
There is no longer a form page, and the link redirects to /knowledge/docs/Red_Hat_Network/, which is not helpful at all.

So, remove item 3 from this page.
Comment 1 Eric Towns 2011-05-18 17:34:02 UTC 
Created attachment 499644 [details]
image of behavior
Comment 2 Thomas "Shea" DeAntonio 2017-07-05 15:15:53 UTC 
As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).
Comment 3 Thomas "Shea" DeAntonio 2017-07-05 15:15:54 UTC 
As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).