| Summary: | HP Deskjet d1500 not connected | ||||||
|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | David <dmchudzinski> | ||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 14 | CC: | dennis, jpopelka, twaugh | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | i686 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2012-08-16 16:34:15 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Attachments: |
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Description
David
2011-05-19 20:33:26 UTC
Could you attach an output from printing troubleshooter ? thanks https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter Also what does 'rpm -q hplip cups' command say ? Had the printer been working before ? Have you changed anything in your configuration that could be related to this ? hplib is not installed. I ran a search for hplib on add/remove programs to make the update. [root@USB ~]# rpm -q hplip cups package hplip is not installed cups-1.4.6-1.fc14.i686 How did you configure the printer queue ? You need hplip to use this printer. Please install it with 'yum install hplip' and create the printer queue again. If it doesn't help, then please attach output from printing troubleshooter https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter [Dmchud@USB ~]$ lpinfo -l -v
Device: uri = ipp
class = network
info = Internet Printing Protocol (ipp)
make-and-model = Unknown
device-id =
location =
Device: uri = https
class = network
info = Internet Printing Protocol (https)
make-and-model = Unknown
device-id =
location =
Device: uri = scsi
class = direct
info = SCSI Printer
make-and-model = Unknown
device-id =
location =
Device: uri = lpd
class = network
info = LPD/LPR Host or Printer
make-and-model = Unknown
device-id =
location =
Device: uri = usb://HP/Deskjet%20D1500%20series?serial=VN89A311PR056X?serial=VN89A311PR056X
class = direct
info = HP Deskjet D1500 series
make-and-model = HP Deskjet D1500 series
device-id = MFG:HP;MDL:Deskjet D1500 series;CMD:LDL,DYN;CLS:PRINTER;DES:D1530;SN:VN89A311PR056X;S:0380008000020020002c1480003c2570000;Z:007,05000000000000;
location =
Device: uri = http
class = network
info = Internet Printing Protocol (http)
make-and-model = Unknown
device-id =
location =
Device: uri = socket
class = network
info = AppSocket/HP JetDirect
make-and-model = Unknown
device-id =
location =
Device: uri = dnssd://Photosmart%208400%20series%20(D7AF83)._pdl-datastream._tcp.local/
class = network
info = Photosmart 8400 series (D7AF83)
make-and-model = HP HP Photosmart 8400 series
device-id = MFG:HP;MDL:Photosmart 8400 series;FZY:1;
location =
Device: uri = beh
class = network
info = Backend Error Handler
make-and-model = Unknown
device-id =
location =
Device: uri = hp:/usb/Deskjet_D1500_series?serial=VN89A311PR056X
class = direct
info = HP Deskjet D1500 series USB VN89A311PR056X HPLIP
make-and-model = HP Deskjet D1500 series
device-id = MFG:HP;MDL:Deskjet D1500 series;CLS:PRINTER;DES:Deskjet D1500 series;SN:VN89A311PR056X;
location =
Device: uri = hpfax
class = direct
info = HP Fax (HPLIP)
make-and-model = Unknown
device-id =
location =
Please run the printing troubleshooter: System > Administration > Printing from the GNOME menu, then Help > Troubleshoot from the menu bar. This will ask a series of questions about the problem you are experiencing, with the aim of finding the reason for the problem. One step in this process is to print a test page. There is a button in the troubleshooter to print a test page for you. The print job will appear in the troubleshooting window -- just put a tick in the box next to that print job to say that it is the one you are having trouble with. You will be given the option to save the diagnostic information collected during the troubleshooting process in a file named troubleshoot.txt. Please attach that file to this bug report. This is the most helpful thing you can add to a bug report. Thanks! Created attachment 502359 [details]
Troubleshoot.txt
Could you please try changing the device URI as mentioned in bug #709182 comment #2? This message is a notice that Fedora 14 is now at end of life. Fedora has stopped maintaining and issuing updates for Fedora 14. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At this time, all open bugs with a Fedora 'version' of '14' have been closed as WONTFIX. (Please note: Our normal process is to give advanced warning of this occurring, but we forgot to do that. A thousand apologies.) Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, feel free to reopen this bug and simply change the 'version' to a later Fedora version. Bug Reporter: Thank you for reporting this issue and we are sorry that we were unable to fix it before Fedora 14 reached end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged to click on "Clone This Bug" (top right of this page) and open it against that version of Fedora. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. The process we are following is described here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping |