Bug 707822

Summary: This bug was cloned from 695788 because 695788 was discovered in product Red Hat Enterprise Linux 5 whereas this problem was found in product Red Hat Enterprise Linux 6
Product: Red Hat Enterprise Linux 6 Reporter: Red Hat Case Diagnostics <case-diagnostics>
Component: subscription-managerAssignee: Bryan Kearney <bkearney>
Status: CLOSED DUPLICATE QA Contact: John Sefler <jsefler>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.1CC: herrold
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: firstboot_trace_hash:ef676e1b7f8600df5311b77b28173e4a2cff05025a8661bf7133ca8824af9880
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-05-26 17:39:22 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 695788    
Bug Blocks:    
Attachments:
Description Flags
File: backtrace none

Description Red Hat Case Diagnostics 2011-05-26 04:51:34 UTC
+++ This bug was initially created as a clone of Bug 695788 +++

+++ This bug was initially created as a clone of Bug #693709 +++

Description of problem:
firstboot -r with installed subscription-manager-firstboot produces traceback (see bellow)

Version-Release number of selected component (if applicable):
firstboot-1.110.10-1.el6.i686
subscription-manager-firstboot-0.95.5-1.el6
rhn-setup-gnome-1.0.0-60.el6

How reproducible:


Steps to Reproduce:
1. install rhel6.1 server (select Desktop profile)
2. run firstboot, register to hosted, satellite.
3. go through rest of firstboot steps
4. run firstboot -r
5. ends with traceback (see bellow)
6. yum remove subscription-manager-firstboot
7. run firstboot -r
8. 
  
Actual results:
firstboot 1.110.10 exception report
Traceback (most recent call last):
  File "/usr/sbin/firstboot", line 192, in <module>
    config.moduleList = loadModules(config.moduleDir, config.mode)
  File "/usr/lib/python2.6/site-packages/firstboot/loader.py", line 140, in loadModules
    obj.loadModules(mode=mode)
  File "/usr/lib/python2.6/site-packages/firstboot/moduleset.py", line 111, in loadModules
    self.moduleList = loadModules(self.path, mode)
  File "/usr/lib/python2.6/site-packages/firstboot/loader.py", line 101, in loadModules
    obj = loaded.moduleClass()
  File "/usr/share/rhn/up2date_client/firstboot/rhsm_subscriptions.py", line 23, in __init__
    managergui.MainWindow.__init__(self)
  File "/usr/share/rhsm/gui/managergui.py", line 261, in __init__
    self._check_rhn_classic()
  File "/usr/share/rhsm/gui/managergui.py", line 421, in _check_rhn_classic
    self._get_window())
  File "/usr/share/rhn/up2date_client/firstboot/rhsm_subscriptions.py", line 54, in _get_window
    return self.vbox.get_parent_window().get_user_data()
AttributeError: 'NoneType' object has no attribute 'get_parent_window'

Local variables in innermost frame:
self: <rhsm_subscriptions.moduleClass object at 0x886154c>


Config instance, containing members:
frontend: None
moduleDir: /usr/share/firstboot/modules/
needInterface: True
themeDir: /usr/share/firstboot/themes/RHEL
mode: 1
interface: Interface instance, containing members:
  interface._screenshotDir: /root/firstboot-screenshots
  interface._control: Control instance, containing members:
    interface._control.currentPage: 0
    interface._control.moduleList: []
    interface._control.history: []
  interface.testing: False
  interface._x_size: 3120
  interface._controlStack: [Already dumped (Control instance)
]
  interface._screenshotIndex: 0
  interface.autoscreenshot: False
  interface._y_size: 1050
defaultThemeDir: /usr/share/firstboot/themes/default/
moduleList: None


Expected results:
'firstboot -r' starts also with subscription-manager-firstboot installed

Additional info:

--- Additional comment from pm-rhel on 2011-04-05 08:02:10 EDT ---

Since this issue was entered in bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

--- Additional comment from pm-rhel on 2011-04-05 08:03:27 EDT ---

Since RHEL 6.1 External Beta has begun, and this bug remains
unresolved, it has been rejected as it is not proposed as
exception or blocker.

Red Hat invites you to ask your support representative to
propose this request, if appropriate and relevant, in the
next release of Red Hat Enterprise Linux.

--- Additional comment from jkastner on 2011-04-05 09:32:57 EDT ---

possible scenario - system kickstarted to rhel6.1 using satellite with full Desktop and firstboot enabled in kickstart file and {re-,}registered using current/default key can stop on this. pressing 'Exit' stops firstboot and user can't configure system.

--- Additional comment from mkhusid on 2011-04-07 10:40:51 EDT ---

It seems that a workaround would be re-installing subscription-manager-firstboot. 

If that's the case, please document in a tech note. A bug with a simple workaround doesn't qualify for a blocker.

--- Additional comment from alikins on 2011-04-08 10:42:54 EDT ---

Fixed in master (but not merged to 6.1 branch yet) in:


commit e3ccb4b6658f59ecc33b024ad462ed0f693d346e
Author: Adrian Likins <alikins>
Date:   Wed Apr 6 16:35:05 2011 -0400

    693709: fix bug showing the "you are registered to rhn" dialog
    
    .__get_window was calling the subclass method, which was pointing
    at a window which isn't created yet in firstboot (createScreen
    creates it)

--- Additional comment from alikins onTue Apr 12 17:28:27 EDT 2011 ---
commit 91e638f1137d124ac0d46f3de0c005955ff409d0
Author: Adrian Likins <alikins>
Date:   Tue Apr 12 13:24:51 2011 -0400

    695788: fix bug showing the "you are registered to rhn" dialog
    
    .__get_window was calling the subclass method, which was pointing
    at a window which isn't created yet in firstboot (createScreen
    creates it)

--- Additional comment from alikins onWed Apr 13 20:39:00 EDT 2011 ---
*** Bug 692794 has been marked as a duplicate of this bug. ***

--- Additional comment from spandey onMon May 02 20:21:03 EDT 2011 ---
Verified using following setup 

subscription-manager-firstboot-0.95.5.8-1.git.6.42d8706.el5
subscription-manager-0.95.5.8-1.git.6.42d8706.el5
subscription-manager-gnome-0.95.5.8-1.git.6.42d8706.el5


Working fine Moving defect status from Modified to verified

Comment 3 Red Hat Case Diagnostics 2011-05-26 04:52:09 UTC
Created attachment 500979 [details]
File: backtrace