Bug 708379

Summary: dmidecode does not show asset tag for Lenovo ThinkPad T410
Product: Red Hat Enterprise Linux 6 Reporter: Matthew Mosesohn <mmosesoh>
Component: dmidecodeAssignee: Anton Arapov <anton>
Status: CLOSED NOTABUG QA Contact: qe-baseos-daemons
Severity: medium Docs Contact:
Priority: medium    
Version: 6.1CC: cww, msanders, nobody
Target Milestone: rc   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-07-20 12:26:36 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 658636    
Attachments:
Description Flags
dmidecode --dump-bin output from a T410 none

Description Matthew Mosesohn 2011-05-27 14:11:39 UTC 
Description of problem:
Red Hat IT uses the asset tags to track our laptops for auditing purposes.  It's important to be able to read these values from the system, rather than inspecting externally.

Version-Release number of selected component (if applicable):
dmidecode-2.10-1.30.1.el6.x86_64

How reproducible:
always

Steps to Reproduce:
1. Install RHEL 6.1 on a Lenovo ThinkPad T410 with a value set in the Asset Tag field in the BIOS
2. run dmidecode -s chassis-asset-tag
  
Actual results:
# dmidecode -s chassis-asset-tag
No Asset Information

Expected results:
# dmidecode -s chassis-asset-tag
RH00001444

Additional info:
This is not a problem on Lenovo T510, X201, T520, or T420 model laptops.  We are not concerned about older models than that, and we don't have access to the new X220 model yet.
Comment 2 Matthew Mosesohn 2011-05-27 15:35:23 UTC 
Correction:  The asset tag displays properly on the other Lenovo ThinkPad models: T510, X201, T520, T420
Comment 3 Anton Arapov 2011-06-24 08:53:01 UTC 
Matthew, could you try a newer dmidecode:
https://brewweb.devel.redhat.com/taskinfo?taskID=3426859

and attach binary dump to the bugzilla, dmidecode's --dump-bin option.

thanks,
Comment 4 Matthew Mosesohn 2011-06-27 20:55:11 UTC 
Created attachment 510166 [details]
dmidecode --dump-bin output from a T410
Comment 5 Anton Arapov 2011-06-28 06:31:08 UTC 
Matthew,
  there are no relevant info in the dump, so the dmidecode has no source to expose the asset tag. This can be a BIOS issue as well. Try to update the BIOS to the latest one and reproduce. I will look for T410 on my side as well.... 

thanks!
Comment 6 Matthew Mosesohn 2011-06-28 13:21:03 UTC 
Anton,

I've got a system with an updated bios.  I'll get a report of it in a few hours using the new dmidecode.
Comment 7 Matthew Mosesohn 2011-07-20 12:10:24 UTC 
This bug is invalid.  The systems don't have a physically coded asset tag.  There's no problems with dmidecode.  The problem lies with the vendor
Comment 8 Anton Arapov 2011-07-20 12:26:36 UTC 
Cool, thanks for taking a look.