Bug 708802

Summary: Printing printer test file results in printing command text rather than images
Product: [Fedora] Fedora Reporter: Richard Burton <richard_s_burton>
Component: cupsAssignee: Tim Waugh <twaugh>
Status: CLOSED WONTFIX QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: low Docs Contact:
Priority: unspecified    
Version: 15CC: bnocera, jpopelka, lkundrak, richard_s_burton, rstrode, twaugh
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Target Release: ---   
Hardware: i386   
OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Description Flags
This is the debug file from the printer troubleshooter. none

Description Richard Burton 2011-05-29 16:52:13 UTC
Description of problem:
A source file is printed as the test page rather than the intended images

Version-Release number of selected component (if applicable):
Fedora 15

How reproducible:


Steps to Reproduce:
1. Print test page from System Settings/Printer
2. Printer HP_Photosmart_C4100_series
3. Printer connected to Mac notebook.
  
Actual results:
Print test page with source 'code' specifying actual jpg file name.

Expected results:
Print test page with graphics

Additional info:
Great to see I can print wirelesly through a mac! 
I printed a web page and it worked. Just the button to print test page prints something not intended. The 'code' is not being interpreted.

Comment 1 Marek Kašík 2011-11-29 14:46:38 UTC
Hi Richard,

does the same happen if you print test page in system-config-printer (it is in properties of the printer, the settings tab)?
Does it happen if you connect the printer directly to the computer with the Fedora 15?

Regards

Marek

Comment 2 Richard Burton 2011-12-02 03:54:02 UTC
Hi Marek,

I'm now on F16 and the same issue occurs.
Applications/Other/Printing/Printing-localhost
Double click on the printer
Settings/[Print Test Page] under Tests and Maintainence


This prints:
#CUPS-BANNER
Show printer-name printer-info ......
Header Printer Test Page
Footer Printer Test Page
Notice CUPS 1.5.0
Image images/cups.png
Image images/color-wheel.png

Odd test page to print if I must say.

The printer is wireless HP Envy 100 D410 series.

I've never tried to print wired. The printer is not wired to any computer in the house. The test pages work for the MacBook and Dell Vista computers, just not my Lenovo t42 on F16.

Comment 3 Marek Kašík 2011-12-02 08:29:18 UTC
Hi,

since the problem occurs in both control-center and system-config-printer, I'm reassigning this bug to cups which is used by these applications.

Regards

Marek

Comment 4 Tim Waugh 2011-12-02 09:53:54 UTC
Please run the printing troubleshooter and attach the resulting troubleshoot.txt here using the 'Add an attachment' link above:
https://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter

Comment 5 Richard Burton 2011-12-03 17:22:09 UTC
Created attachment 540084 [details]
This is the debug file from the printer troubleshooter.

This is the debug file from the printer troubleshooter.
The test page does not get interpreted, but the text code is printed as noted previously.

Comment 6 Tim Waugh 2011-12-05 11:09:39 UTC
Please run these commands, as root:

cupsctl --debug-logging
service cups restartlog

Now print a test page again, and then run this command as root:

cupsctl --no-debug-logging

Finally, please attach /var/log/cups/error_log.  You can fetch it as a non-root user like this:

curl -O localhost:631/admin/log/error_log

Comment 7 Fedora End Of Life 2012-08-06 19:59:24 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora 
has stopped maintaining and issuing updates for Fedora 15. It is 
Fedora's policy to close all bug reports from releases that are no 
longer maintained.  At this time, all open bugs with a Fedora 'version'
of '15' have been closed as WONTFIX.

(Please note: Our normal process is to give advanced warning of this 
occurring, but we forgot to do that. A thousand apologies.)

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, feel free to reopen 
this bug and simply change the 'version' to a later Fedora version.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we were unable to fix it before Fedora 15 reached end of life. If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora, you are encouraged to click on 
"Clone This Bug" (top right of this page) and open it against that 
version of Fedora.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events.  Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

The process we are following is described here: 
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

Comment 8 Fedora End Of Life 2012-08-06 20:00:23 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora 
has stopped maintaining and issuing updates for Fedora 15. It is 
Fedora's policy to close all bug reports from releases that are no 
longer maintained.  At this time, all open bugs with a Fedora 'version'
of '15' have been closed as WONTFIX.

(Please note: Our normal process is to give advanced warning of this 
occurring, but we forgot to do that. A thousand apologies.)

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, feel free to reopen 
this bug and simply change the 'version' to a later Fedora version.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we were unable to fix it before Fedora 15 reached end of life. If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora, you are encouraged to click on 
"Clone This Bug" (top right of this page) and open it against that 
version of Fedora.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events.  Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

The process we are following is described here: 
http://fedoraproject.org/wiki/BugZappers/HouseKeeping