| Summary: | Adobe Acroread dies silently. | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Mark Lambert <lambertm> | ||||||
| Component: | distribution | Assignee: | Bill Nottingham <notting> | ||||||
| Status: | CLOSED CANTFIX | QA Contact: | Bill Nottingham <notting> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 15 | CC: | chahe.adourian, dennis, rvokal | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | x86_64 | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2012-01-04 22:09:52 UTC | Type: | --- | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Attachments: |
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Created attachment 501897 [details]
Fix for 32-bit libs not found (packaged in the adobe reader rpm)
Should have mentioned - full reinstall of fc15. Above worked flawlessly on fc14 x64 so a little lost now. Again an afterthought - same behaviour under KDE as in gnome. I caught in the output of sh-x /usr/bin/acroread that the path exported the 64-bit qt library path. In the /usr/bin/acroread shell script, I hardcoded the path as a test as follows: Change PATH="$PATH:$ACRO_INSTALL_DIR/$ACRO_CONFIG/bin" to read: PATH=/usr/lib/qt-3.3/bin:/usr/local/bin:/usr/bin:/bin:/usr/local/sbin:/usr/sbin:/sbin:/home/mark/bin:/opt/Adobe/Reader9/Reader/intellinux/bin Now it seems to *want* to load, but now I experience the 100% cpu usage problem and am trying to solve from there. Removed acroread with yum, deleted .adobe, reinstalled and now still with the 100% cpu usage but did not alter the path export in /usr/bin/acroread. Only item still in use is the conf file in ld.so.conf.d as attached to this bug report. Now extremely confused. Ok last attempt - no change made, suddenly the silently die again. Changed PATH export in /usr/bin/acroread as before, silently dies. Still no logged output anywhere that could possibly indicate why. On a FC14 x64, downloading and installing Adobe Reader 9.4.2-1 i486 fails with missing dependency problems. The following steps were devised by fixing each problem that came up while trying to run acroread #1st: This is the Adobe we used: http://ardownload.adobe.com/pub/adobe/reader/unix/9.x/9.4.2/enu/AdbeRdr9.4.2-1_i486linux_enu.bin #The fix to missing dependencies (on my FC14) yum install libxml2.i686 yum install PackageKit-gtk-module.i686 yum install libcanberra-gtk2.i686 yum install nscd sudo service nscd start sudo chkconfig nscd on Sorry about the lack of response. I suggest reporting this to Adboe - there's very little we can do to fix their package. |
Created attachment 501896 [details] Output of 'sh -x /usr/bin/acroread' command Description of problem: Initially attempts to run acroread resulted in no shown errors. Running 'sh -x /usr/bin/acroread' resulted in the output found in the acroread.txt file attached. Running the binary directly /opt/Adobe/Reader9/Reader/bin/acroread gave an error regarding libBIB.so not found. Creating a file in /etc/ld.so.conf/acroread.conf (will attach) corrected this. Now no error/warning messages given, /var/log/messages - nothing, dmesg - nothing and nothing comes up in .xsession-errors. Version-Release number of selected component (if applicable): - AdobeReader_enu-9.4.2-1 (i486) installed from adobe repo and all 32-bit dependencies. - Gnome3 - FC15 x64 How reproducible: For me always. Steps to Reproduce: 1. Install repo config then AdobeReader.... 2. attempt to run 3. Actual results: Expected results: Additional info: will add attachments referenced above.