Bug 712241
| Summary: | HP Deskjet D2360 doesn't print with hplip-3.11.5-1.fc14 | ||||||||||
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| Product: | [Fedora] Fedora | Reporter: | jjbengi | ||||||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 14 | CC: | jpopelka, twaugh | ||||||||
| Target Milestone: | --- | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | i386 | ||||||||||
| OS: | Linux | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | hplip-3.11.5-3.fc15 | Doc Type: | Bug Fix | ||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2011-06-24 03:31:03 UTC | Type: | --- | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Attachments: |
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Please attach the /etc/cups/ppd/Deskjet_D2300.ppd file. When you create new (another) printer queue, do you see the same problem ? Created attachment 504053 [details]
Deskjet_D2300 with hpijs-1:3.10.6-3
Created attachment 504054 [details]
New ppd with hplip-3.11.5
Deleting and then reinstalling the printer solves the problem. Thanks. OK, we'd better re-create PPDs on upgrade unconditionally for hpcups then. I was able to reproduce this when using DraftGray as the OutputMode. After upgrading to the new hpijs package (which unconditionally regenerates hpcups PPD files), it now works. hplip-3.11.5-3.fc13 has been submitted as an update for Fedora 13. https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc13 hplip-3.11.5-3.fc14 has been submitted as an update for Fedora 14. https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc14 hplip-3.11.5-3.fc15 has been submitted as an update for Fedora 15. https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc15 Package hplip-3.11.5-3.fc13: * should fix your issue, * was pushed to the Fedora 13 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.11.5-3.fc13' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/hplip-3.11.5-3.fc13 then log in and leave karma (feedback). hplip-3.11.5-3.fc14 has been pushed to the Fedora 14 stable repository. If problems still persist, please make note of it in this bug report. hplip-3.11.5-3.fc15 has been pushed to the Fedora 15 stable repository. If problems still persist, please make note of it in this bug report. |
Created attachment 503996 [details] Log of the failed printing Description of problem: After updating to latest hplip driver. The HP Deskjet D2360 does not print. Using yum downgrade to revert to the previous version of the software solves the problem. Version-Release number of selected component (if applicable): gutenprint-5.2.7-1.fc14 gutenprin-cups-5.2.7-1.fc14 hpijs-1:3.11.5-1.fc14 hplip-3.11.5-1.fc14 libsane-hpaio-3.11.5-1.fc14 How reproducible: Always Steps to Reproduce: 1.Print something 2. 3. Actual results: Expected results: Additional info: The dialog to troubleshoot the printer gives this log