Bug 718205

Summary: Gui : Fetching owner list process is not getting end for testuser3
Product: Red Hat Enterprise Linux 6 Reporter: spandey
Component: subscription-managerAssignee: Bryan Kearney <bkearney>
Status: CLOSED ERRATA QA Contact: John Sefler <jsefler>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 6.2CC: jmolet, kbanerje, skallesh, spandey
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-12-06 17:21:49 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 682238    
Attachments:
Description Flags
User testuser3 is not able to register with any orgs. none

Description spandey 2011-07-01 11:47:41 UTC 
Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:
3/3

Prerequisites :
Candlepin : On-premise 
Client : Rhel6 With following subscription-manager 
subscription-manager-firstboot-0.96.2-1.el6.x86_64
subscription-manager-gnome-0.96.2-1.el6.x86_64
subscription-manager-0.96.2-1.el6.x86_64

Steps to Repro : 
Launch subscription-manager gui.
Register client using testuser3

Expected Result : 
Client should register to candlepin as Read_only admin owner 

Actual Result : 
Gui : Never ended owner fetch process is going on.





snip of rhsm.log 


[root@dhcp201-207 ~]# tail -f /var/log/rhsm/rhsm.log
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/candlepin-ca.pem'
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/candlepin-stage.pem'
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/fakamai-cp1.pem'
2011-07-01 06:39:37,838 [INFO]  @connection.py:156 - loading ca certificate '/etc/rhsm/ca/redhat-uep.pem'
2011-07-01 06:39:37,839 [INFO]  @connection.py:170 - work in insecure mode ?:False
2011-07-01 06:39:37,900 [INFO]  @connection.py:198 - status code: 200
2011-07-01 06:39:38,699 [DEBUG]  @certlib.py:679 - Sorting product and entitlement cert status for: 2011-07-01 06:39:38.699768
2011-07-01 06:39:38,701 [DEBUG]  @certlib.py:697 - Installed product IDs: ['69']
2011-07-01 06:39:38,701 [DEBUG]  @certlib.py:688 - valid entitled products: []
2011-07-01 06:39:38,701 [DEBUG]  @certlib.py:689 - expired entitled products: []
Comment 2 John Sefler 2011-07-01 17:07:29 UTC 
Probably related, I am also seeing problems registering some users from the cli...

# subscription-manager register --username=testuser3 --password=password
User testuser3 cannot access owner admin

# subscription-manager register --username=happy --password=password
User happy cannot access owner snowwhite

# subscription-manager register --username=sleepy --password=password
User sleepy cannot access owner snowwhite

# subscription-manager register --username=bashful --password=password
User bashful cannot access owner snowwhite

# subscription-manager register --username=sneezy --password=password
User sneezy cannot access owner snowwhite

# subscription-manager register --username=dopey --password=password
User dopey cannot access owner snowwhite

# subscription-manager register --username=louie --password=password
User louie cannot access owner donaldduck
Comment 3 John Sefler 2011-07-08 15:05:29 UTC 
I understand that the denied access for the users attempt to register in comment 2 is because they have READ_ONLY access to the owner.  What seems to be missing is a candlepin API call to determine the user's access role to the owners for which the user is a member.  Something like /users/<username>/owners/<owner>/roles might work.
Comment 4 Bryan Kearney 2011-08-02 18:22:58 UTC 
fixed in master of subsription manager at a26379e73a383101162c0b8374d0b3d4aaad79a3
Comment 6 John Sefler 2011-08-03 16:12:58 UTC 
Created attachment 516538 [details]
User testuser3 is not able to register with any orgs.

Verifying Version...
[root@jsefler-onprem-62server ~]# rpm -q subscription-manager
subscription-manager-0.96.4-1.git.80.a26379e.el6.x86_64

[root@jsefler-onprem-62server ~]# subscription-manager register --username=testuser3 --password=password
testuser3 cannot register to any organizations.


Verified both CLI and GUI attempt to register using READ_ONLY credentials.

PS. Why is the error message different coming from the CLI vs. GUI?
Comment 7 errata-xmlrpc 2011-12-06 17:21:49 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2011-1695.html