Bug 719887

Summary: spontaneous crash
Product: Red Hat Enterprise Linux 5 Reporter: Sara L. Uckelman <liana>
Component: openoffice.orgAssignee: Caolan McNamara <caolanm>
Status: CLOSED CANTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 5.6CC: caolanm
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-07-08 10:22:04 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Sara L. Uckelman 2011-07-08 09:59:35 UTC 
Description of problem:

OOffice crashed while I had a read-only document open; I was not doing anything in the programme at the time it crashed.  The following error message was generated:

(I)    x.org loaded video driver of...
(II) Loading /usr/lib64/xorg/modules/drivers/intel_drv.so
(==) Depth 24 pixmap format is 32 bpp
(III)  Desktop is: GNOME
(IV)   openoffice.org-kde version is: package openoffice.org-kde is not installed
(V)    libgcj version is: libgcj-4.1.2-50.el5-x86_64 libgcj-4.1.2-50.el5-i386
(VI)   kernel is: Linux 2.6.18-238.12.1.el5 #1 SMP Tue May 31 13:22:04 EDT 2011 x86_64 x86_64 x86_64
(VII)  OpenOffice.org core rpm version is: openoffice.org-core-3.1.1-19.5.el5_5.6-x86_64
(VIII) accessibility is: false
(IX)   gtk theme is: Clearlooks
(X)    icon theme is: Clearlooks
(XI)   metacity theme is: Nodoka
(XII)  redhat release is: CentOS release 5.6 (Final)
(XIII) LANG is: en_US.UTF-8
...start free space details ...
Filesystem           1K-blocks      Used Available Use% Mounted on
-                            0         0         0   -  /home
/dev/sda1             15872604  11842320   3210972  79% /
...end free space details ...
...start (default) java details ...
java version "1.6.0_20"
OpenJDK Runtime Environment (IcedTea6 1.9.8) (rhel-1.22.1.9.8.el5_6-x86_64)
OpenJDK 64-Bit Server VM (build 19.0-b09, mixed mode)
...end (default) java details ...
...start sestatus details ...
SELinux status:                 disabled
...end sestatus details ...
...start stackreport details ...
0x3572e37654: 0x1ec728: /usr/lib64/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x37654
0x3572e3823a: 0x1ec728: /usr/lib64/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x3823a
0x356a40eb10: 0x15da8: /lib64/libpthread.so.0 + 0xeb10
0x2aaab12f1284: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x11e284
0x2aaab12e204d: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x10f04d
0x2aaab12f73af: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x1243af
0x2aaab12f74bf: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x1244bf
0x2aaab12f73fd: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x1243fd
0x2aaab12f7519: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x124519
0x2aaab12e20d3: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x10f0d3
0x2aaab12f73af: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x1243af
0x2aaab12f74bf: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x1244bf
0x2aaab12f73fd: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x1243fd
0x2aaab12f7519: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x124519
0x2aaab12e7d84: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x114d84
0x2aaab1329d98: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x156d98
0x2aaab132d3fb: 0x207c88: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x15a3fb
0x3575aa478f: 0x15eb98: /usr/lib64/openoffice.org3/program/../basis-link/program/libcomphelp4gcc3.so + 0xa478f (comphelper::ConfigurationHelper::flush(com::sun::star::uno::Reference<com::sun::star::uno::XInterface> const&) + 0x11f)
0x3578e75813: 0x11b5f0: /usr/lib64/openoffice.org3/program/../basis-link/program/libsvllx.so + 0x75813
0x3578e75af9: 0x11b5f0: /usr/lib64/openoffice.org3/program/../basis-link/program/libsvllx.so + 0x75af9 (SvtViewOptions::SetUserItem(rtl::OUString const&, com::sun::star::uno::Any const&) + 0xd9)
0x357af7ccb5: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x37ccb5
0x357af7dbf3: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x37dbf3
0x357ad6f467: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x16f467
0x357ad73787: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x173787
0x357aeb3573: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2b3573 (SfxBindings::~SfxBindings() + 0xa3)
0x357ae819ec: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2819ec
0x357aeaac31: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2aac31 (SfxBaseController::dispose() + 0x471)
0x2aaab608bf66: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x102f66
0x2aaab608b4d1: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x1024d1
0x2aaab6055eb2: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0xcceb2
0x2aaab60562c9: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0xcd2c9
0x2aaab6042203: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0xb9203
0x2aaab60426e9: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0xb96e9
0x357651875a: 0x3d8a08: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0x31875a
0x35764b97b8: 0x3d8a08: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0x2b97b8
0x2aaaae9f6b7f: 0x8bcb0: /usr/lib64/openoffice.org/basis3.1/program/libvclplug_genlx.so + 0x5eb7f (SalDisplay::DispatchInternalEvent() + 0xbf)
0x2aaaae0c2589: 0x54f68: /usr/lib64/openoffice.org/basis3.1/program/libvclplug_gtklx.so + 0x19589
0x356f42cdb4: 0x9c6f8: /lib64/libglib-2.0.so.0 + 0x2cdb4 (g_main_context_dispatch + 0x1b4)
0x356f42fc0d: 0x9c6f8: /lib64/libglib-2.0.so.0 + 0x2fc0d
0x356f43011e: 0x9c6f8: /lib64/libglib-2.0.so.0 + 0x3011e (g_main_context_iteration + 0x6e)
0x2aaaae0c4031: 0x54f68: /usr/lib64/openoffice.org/basis3.1/program/libvclplug_gtklx.so + 0x1b031
0x35762d885e: 0x3d8a08: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xd885e (Application::Yield(bool) + 0x3e)
0x35762d8937: 0x3d8a08: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xd8937 (Application::Execute() + 0x27)
0x357d6280ee: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x280ee
0x35762de234: 0x3d8a08: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xde234
0x35762de325: 0x3d8a08: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xde325 (SVMain() + 0x25)
0x357d65d25c: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x5d25c (soffice_main + 0x9c)
0x40091b: 0x1028: /usr/lib64/openoffice.org3/program/swriter.bin + 0x91b (main + 0xb)
0x356981d994: 0x151b60: /lib64/libc.so.6 + 0x1d994 (__libc_start_main + 0xf4)
0x400859: 0x1028: /usr/lib64/openoffice.org3/program/swriter.bin + 0x859
...end stackreport details ...
...start sample ldd details ...
	linux-vdso.so.1 =>  (0x00007fff13dfc000)
	libgtk-x11-2.0.so.0 => /usr/lib64/libgtk-x11-2.0.so.0 (0x00002b663376f000)
	libgdk-x11-2.0.so.0 => /usr/lib64/libgdk-x11-2.0.so.0 (0x00002b6633cef000)
	libatk-1.0.so.0 => /usr/lib64/libatk-1.0.so.0 (0x00002b6633f82000)
	libgdk_pixbuf-2.0.so.0 => /usr/lib64/libgdk_pixbuf-2.0.so.0 (0x00002b66341a1000)
	libpangocairo-1.0.so.0 => /usr/lib64/libpangocairo-1.0.so.0 (0x00002b66343b9000)
	libpango-1.0.so.0 => /usr/lib64/libpango-1.0.so.0 (0x00002b66345c2000)
	libcairo.so.2 => /usr/lib64/libcairo.so.2 (0x00002b6634802000)
	libgmodule-2.0.so.0 => /lib64/libgmodule-2.0.so.0 (0x00002b6634a6c000)
	libdl.so.2 => /lib64/libdl.so.2 (0x00002b6634c6f000)
	libgthread-2.0.so.0 => /lib64/libgthread-2.0.so.0 (0x00002b6634e73000)
	libdbus-glib-1.so.2 => /usr/lib64/libdbus-glib-1.so.2 (0x00002b6635078000)
	libdbus-1.so.3 => /lib64/libdbus-1.so.3 (0x00002b6635298000)
	libgobject-2.0.so.0 => /lib64/libgobject-2.0.so.0 (0x00002b66354d3000)
	libglib-2.0.so.0 => /lib64/libglib-2.0.so.0 (0x00002b6635714000)
	libvclplug_genlx.so => /usr/lib64/openoffice.org/basis3.1/program/libvclplug_genlx.so (0x00002b66359b2000)
	libvcllx.so => /usr/lib64/openoffice.org/basis3.1/program/libvcllx.so (0x00002b6635c46000)
	libpsplx.so => /usr/lib64/openoffice.org/basis3.1/program/libpsplx.so (0x00002b663622c000)
	libsotlx.so => /usr/lib64/openoffice.org/basis3.1/program/libsotlx.so (0x00002b663651f000)
	libutllx.so => /usr/lib64/openoffice.org/basis3.1/program/libutllx.so (0x00002b6636783000)
	libtllx.so => /usr/lib64/openoffice.org/basis3.1/program/libtllx.so (0x00002b6636a24000)
	libcomphelp4gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libcomphelp4gcc3.so (0x00002b6636cd0000)
	libucbhelper4gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libucbhelper4gcc3.so (0x00002b6637034000)
	libuno_cppuhelpergcc3.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0x00002b66372b7000)
	libuno_cppu.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppu.so.3 (0x00002b6637578000)
	libvos3gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libvos3gcc3.so (0x00002b66377a7000)
	libuno_sal.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_sal.so.3 (0x00002b66379cf000)
	libXrandr.so.2 => /usr/lib64/libXrandr.so.2 (0x00002b6637dc7000)
	libX11.so.6 => /usr/lib64/libX11.so.6 (0x00002b6637fca000)
	libXext.so.6 => /usr/lib64/libXext.so.6 (0x00002b66382d7000)
	libpthread.so.0 => /lib64/libpthread.so.0 (0x00002b66384e8000)
	libm.so.6 => /lib64/libm.so.6 (0x00002b6638703000)
	libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00002b6638987000)
	libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00002b6638c87000)
	libc.so.6 => /lib64/libc.so.6 (0x00002b6638e95000)
	libfontconfig.so.1 => /usr/lib64/libfontconfig.so.1 (0x00002b66391ee000)
	libXrender.so.1 => /usr/lib64/libXrender.so.1 (0x00002b6639422000)
	libXinerama.so.1 => /usr/lib64/libXinerama.so.1 (0x00002b663962b000)
	libXi.so.6 => /usr/lib64/libXi.so.6 (0x00002b663982e000)
	libXcursor.so.1 => /usr/lib64/libXcursor.so.1 (0x00002b6639a36000)
	libXfixes.so.3 => /usr/lib64/libXfixes.so.3 (0x00002b6639c40000)
	libpangoft2-1.0.so.0 => /usr/lib64/libpangoft2-1.0.so.0 (0x00002b6639e46000)
	libfreetype.so.6 => /usr/lib64/libfreetype.so.6 (0x00002b663a074000)
	libz.so.1 => /usr/lib64/libz.so.1 (0x00002b663a2f9000)
	libpng12.so.0 => /usr/lib64/libpng12.so.0 (0x00002b663a50d000)
	librt.so.1 => /lib64/librt.so.1 (0x00002b663a731000)
	/lib64/ld-linux-x86-64.so.2 (0x0000003569400000)
	libnsl.so.1 => /lib64/libnsl.so.1 (0x00002b663a93b000)
	libcap.so.1 => /lib64/libcap.so.1 (0x00002b663ab53000)
	libi18npaperlx.so => /usr/lib64/openoffice.org/basis3.1/program/libi18npaperlx.so (0x00002b663ad58000)
	libbasegfxlx.so => /usr/lib64/openoffice.org/basis3.1/program/libbasegfxlx.so (0x00002b663af5d000)
	libSM.so.6 => /usr/lib64/libSM.so.6 (0x00002b663b202000)
	libICE.so.6 => /usr/lib64/libICE.so.6 (0x00002b663b40c000)
	libi18nisolang1gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libi18nisolang1gcc3.so (0x00002b663b628000)
	libi18nutilgcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libi18nutilgcc3.so (0x00002b663b82e000)
	libicuuc.so.36 => /usr/lib64/libicuuc.so.36 (0x00002b663ba42000)
	libicudata.so.36 => /usr/lib64/libicudata.so.36 (0x00002b663bd77000)
	libicule.so.36 => /usr/lib64/libicule.so.36 (0x00002b663c926000)
	libjvmaccessgcc3.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0x00002b663cb6a000)
	libuno_salhelpergcc3.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0x00002b663cd70000)
	libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00002b663cf75000)
	libXau.so.6 => /usr/lib64/libXau.so.6 (0x00002b663d1ad000)
	libXdmcp.so.6 => /usr/lib64/libXdmcp.so.6 (0x00002b663d3b0000)
	libexpat.so.0 => /lib64/libexpat.so.0 (0x00002b663d5b5000)
...end sample ldd details ...


I have no idea what version of fedora or of ooffice I am running; my computer was recently upgraded while I was out of town.
Comment 1 Caolan McNamara 2011-07-08 10:20:43 UTC 
(XII)  redhat release is: CentOS release 5.6 (Final)

You're back on CentOS 5.5, best to follow up when them if you can reproduce it. I'd have to dig back into my old RHEL-5 tooling to map that dump back to line numbers.
Comment 2 Caolan McNamara 2011-07-08 10:22:04 UTC 
Categorized this as RHEL-5.6 equivalent.