Bug 72235

Summary: Installer crashed with exception error
Product: [Retired] Red Hat Linux Reporter: Nigel Jackson <nigelj>
Component: anacondaAssignee: Michael Fulbright <msf>
Status: CLOSED WORKSFORME QA Contact: Brock Organ <borgan>
Severity: high Docs Contact:
Priority: medium    
Version: 7.3   
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2002-08-24 11:21:23 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Dump file for install crash
none
Dump file for 3rd installation crash none

Description Nigel Jackson 2002-08-22 09:08:32 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)

Description of problem:
20mb from end of workstation install the system crashed. MySQL was on the 
display when the crash occured, but I don't know whether it had started 
installing and was the cause, or was preparing to install and the previous 
package was. I had MySQL running OK on my previous install, from the same 
media, on the same PC etc.

Earlier during the installation I had an error that the install tool couldn't 
open /mnt/source/RedHat/RPMS/wvdial-1.41-16.i386.rpm...after clicking retry the 
install continued OK...don't know if this is relevant.

The log file is attached

Version-Release number of selected component (if applicable):


How reproducible:
Didn't try


Additional info:
Comment 1 Nigel Jackson 2002-08-22 09:10:03 UTC 
Created attachment 72210 [details]
Dump file for install crash
Comment 2 Nigel Jackson 2002-08-22 15:03:12 UTC 
I've just tried a re-install...same package selection...the install crashed at 
exactly the same place.

I also noticed that I had selected both mysql and mysql-server packages...would 
this cause the problem?

Now trying again using a server-type install, and selected only mysql.
Comment 3 Michael Fulbright 2002-08-22 16:22:32 UTC 
There were read errors from the CD.

Test using this:

  http://people.redhat.com/~msf/mediacheck.html
Comment 4 Nigel Jackson 2002-08-22 19:58:58 UTC 
Tested CD#1 & 2...both passed for install.

Since my previous comment I've tried another install...this time a server-type, 
with gnome, http, dhcp, dns, ftp, samba, mysql...the installed crashed at 
exactly the same place again...another dump file is attached.

I also got 2 other errors during cd#2 install...

- couldn't open /mnt/source/RedHat/RPMS/sharutils-4.2.1-9.i386.rpm...I clicked 
on OK to retry twice and the install carried on
- couldn't open /mnt/source/RedHat/RPMS/xine-0.9.8-4.i386.rpm...I clicked on OK 
to retry once and the install carried on 

Please ignore my question re. mysql & mysql-server above...having just started 
with linux I wasn't up-to-speed...now I now I need both!
Comment 5 Nigel Jackson 2002-08-22 20:00:17 UTC 
Created attachment 72346 [details]
Dump file for 3rd installation crash
Comment 6 Nigel Jackson 2002-08-24 11:21:16 UTC 
I've downloaded the iso for cd#2 again & created a new CD.

Install went 100% OK...no errors...rh7.3 now running OK!

I guess I did have a dodgy CD, even though the mediacheck passed it as OK!
Comment 7 Michael Fulbright 2002-10-02 20:17:57 UTC 
Glad to hear its working. You'd be amazed how much trouble people have with CDs
and CD drives.