| Summary: | IE6/IE7 don't display facts to setup a new "working sets" | ||
|---|---|---|---|
| Product: | [JBoss] JBoss Enterprise BRMS Platform 5 | Reporter: | Alessandro Lazarotti <alazarot> |
| Component: | BRM (Guvnor) | Assignee: | Mark Proctor <mproctor> |
| Status: | VERIFIED --- | QA Contact: | Jiri Locker <jlocker> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | high | ||
| Version: | 5.0.2, 5.1.0 GA, BRMS 5.2.0.GA | CC: | jgraham, jshepherd, lpetrovi, manstis, mproctor, rwagner, rzhang |
| Target Milestone: | --- | ||
| Target Release: | BRMS 5.3.0.GA | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| URL: | http://jira.jboss.org/jira/browse/BRMS-540 | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: |
Previously, when logged in to the JBoss Enterprise BRMS user interface with Internet Explorer 6 or 7 and attempting to edit a working set, the available fact types were not visible. This has been resolved and the facts are now visible.
|
Story Points: | --- |
| Clone Of: | Environment: |
Fedora 14, JDK 1.6 sun/oracle, BRMS 5.1
|
|
| Last Closed: | Type: | Bug | |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
|
Description
Alessandro Lazarotti
2011-01-21 19:31:47 UTC
Workaround Description: Removed: Use Chrome or Firefox Added: Use Firefox Steps to Reproduce: Removed: Go to Knowledges bases -> Create New -> Working Sets Available facts list should populate as it does in chrome/firefox. Attached two printscreens to compare, IE6 and Chrome. Added: Go to Knowledges bases -> Create New -> Working Sets Available facts list should populate as it does in chrome/firefox. Help Desk Ticket Reference: Added: https://c.na7.visual.force.com/apex/Case_View?id=500A0000005iSF2&sfdc.override=1 Link: Added: This issue related GUVNOR-1164 Another customer is effected by this on IE 8: https://c.na7.visual.force.com/apex/Case_View?id=500A0000007rhSC I'm not sure why this bug is filed for 5.0.2, both linked support cases are for 5.1.0 Also bug 727694 seems to suggest working sets do work at all for 5.1. Jason, it is probably a bug when was migrated from Jira to BZ. The original issue tracker has: "Affects Version/s: 5.0.2, 5.1.0 GA, BRMS 5.2.0.GA" https://issues.jboss.org/browse/BRMS-540 I am not sure if it was reported to someone. I will check. jason, the information in this Jira is right. Just scroll down "version" to see another selections gss_prioritized Re-set suggested release to BRMS5.3, reset 3 ack flags to reposition for next round. I found that this works in OK in BRMS-5.2.0.ER3, using IE 8. I suggest that we remove BRMS 5.2 from the affects list. Jason, this issue case is only about IE 6 and 7. I am not sure using IE 8. Has been fixed on 5.3.x branch. Verified with IE7.
Technical note added. If any revisions are required, please edit the "Technical Notes" field
accordingly. All revisions will be proofread by the Engineering Content Services team.
New Contents:
When logged in to the BRMS user interface and attempting to edit a working set, using IE6/7 none of the available fact types show up. They are present in the DOM but do not display on screen properly. The workaround is to use the Firefox web browser.
Fixed a while ago. |