Bug 725734

Summary:	Spice vdagent: cannot move the mouse after leaving alone the spice window for a while
Product:	Red Hat Enterprise Linux 8	Reporter:	Golita Yue <gyue>
Component:	spice-vdagent-win	Assignee:	Arnon Gilboa <agilboa>
Status:	CLOSED ERRATA	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	high	Docs Contact:
Priority:	high
Version:	---	CC:	agilboa, bazulay, cmeadors, dblechte, iheim, jrb, juzhang, kgrainge, michen, mkrcmari, Rhev-m-bugs, skrishna, ykaul
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	vdagent-win-0.1-8	Doc Type:	Bug Fix
Doc Text:	Previously, if you were running the SPICE agent on Windows guests and left the SPICE session idle, the mouse would become unavailable because the driver would complete pending read operations, which resulted in error codes that made the agent hang. The agent has been updated to ignore these particular error codes and the mouse now behaves as expected.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2011-12-15 15:37:03 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Golita Yue 2011-07-26 12:26:12 UTC

Description of problem:
The mouse has not reaction when put the spice window stay away about 30 secs.
At the same time, the keyboard are available.

When you first boot up the vm, the mouse are available.
If you always move the mouse or click the mouse from beginning, the mouse will available. But once you do other work and leave alone the spice window for a while, then use mouse to click inside guest and the mouse has not any reaction.
 
Version-Release number of selected component (if applicable):
virtio-win-prewhql-0.1-13
(https://brewweb.devel.redhat.com/buildinfo?buildID=173687)
vdagent-win-0.1-7
(https://brewweb.devel.redhat.com/buildinfo?buildID=173451)
qxl driver:  1.0.46561.0
(used the rhel5 release driver)
driver date: 7/1/2010

How reproducible:
100%

Steps to Reproduce:
1. boot up vm with cmd
2. install qxl driver, vdagent-win, virtio-serial driver in guest
3. leave alone the spice window for 30 secs
  
Actual results:
the mouse has reaction

Expected results:
can not move or click mouse in guest, the mouse has not reaction. 
but keyboard is available.

Additional info:
cmd:
qemu-kvm  -m 2G -smp 2 -drive file=kvm_autotest_root/images/winXP-32-virtio.raw,if=none,id=test,cache=none,format=raw -device virtio-blk-pci,drive=test -cpu qemu64,+sse2,+x2apic -boot c -netdev tap,id=idfBjQau,vhost=on,ifname='t0-142230-puVQ',script='/etc/qemu-ifup',downscript='no' -device virtio-net-pci,netdev=idfBjQau,mac=9a:3b:07:97:db:16,id=ndev00idfBjQau,bus=pci.0,addr=0x4  -spice port=5930,disable-ticketing -vga qxl -monitor stdio -device virtio-serial-pci,id=virtio-serial1 -chardev spicevmc,id=charchannel0,name=vdagent -device virtserialport,bus=virtio-serial1.0,nr=3,chardev=charchannel0,id=channel0,name=com.redhat.spice.0 -usb

Comment 2 Marian Krcmarik 2011-07-26 13:23:59 UTC

I've reproduced that on Win7 guest with:
virtio-win-prewhql-0.1-13
vdagent-win-0.1-7
qxl-win-0.1-7

This occurs in 0.1-13 and 0.1-12 serial driver in my case. I did not observer that with 0.1-11 earlier.

I can see cursor mostly but I am not able to click.

Comment 3 Marian Krcmarik 2011-07-29 17:27:10 UTC

Reproduced in situation:
Virtio-serial 0.1-13 + QXL driver

Not reproduced in situation:
Virtio-serial 0.1-13 + VGA driver
Virtio-serial 0.1-11 + QXL driver

Comment 8 Arnon Gilboa 2011-08-01 10:18:46 UTC

Spice Windows guest agent fixed accordingly, in vdagent-win-0.1-8.

Comment 9 Golita Yue 2011-08-01 11:08:48 UTC

Tested with vdagent-win-0.1-8, passed. 
So verified in vdagent-win-0.1-8.

Comment 10 Miya Chen 2011-08-02 02:41:18 UTC

(In reply to comment #9)
> Tested with vdagent-win-0.1-8, passed. 
> So verified in vdagent-win-0.1-8.

set this bug back to ON_QA as desktop_qa is accountable for the verification and needs to do acceptance testing and regression testing for it.

Comment 11 Arnon Gilboa 2011-08-02 06:56:09 UTC

*** Bug 727349 has been marked as a duplicate of this bug. ***

Comment 12 Marian Krcmarik 2011-08-03 14:32:30 UTC

Verified on rhev-guest-tools-iso-3.0-10.noarch.rpm which includes vdagent-win-0.1-8.

Comment 13 Kate Grainger 2011-12-12 01:06:58 UTC

    Technical note added. If any revisions are required, please edit the "Technical Notes" field
    accordingly. All revisions will be proofread by the Engineering Content Services team.
    
    New Contents:
Previously, if you were running the SPICE agent on Windows guests and left the SPICE session idle, the mouse would become unavailable because the driver would complete pending read operations, which resulted in error codes that made the agent hang. The agent has been updated to ignore these particular error codes and the mouse now behaves as expected.

Comment 14 errata-xmlrpc 2011-12-15 15:37:03 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2011-1818.html