Bug 726702

Summary: unable to relogin to win7x32
Product: Red Hat Enterprise Linux 8 Reporter: Lubos Kocman <lkocman>
Component: spice-vdagent-winAssignee: Arnon Gilboa <agilboa>
Status: CLOSED DUPLICATE QA Contact:
Severity: high Docs Contact:
Priority: urgent    
Version: ---CC: bazulay, cmeadors, dblechte, ghammer, iheim, mkenneth, Rhev-m-bugs, uril, ykaul
Target Milestone: rc   
Target Release: ---   
Hardware: i686   
OS: Windows   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-08-03 16:24:16 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
Install.RHEV-Spice-Agent.LOG
none
Install.RHEV-Spice_.LOG
none
Install.RHEV-SSO.LOG
none
Install.RHEV-Serial.LOG
none
Install.rhev-agent-service.log none

Description Lubos Kocman 2011-07-29 14:44:48 UTC 
Description of problem:

I'm having pernament problems with win7x32 guest agent. I'm able to connect trough userportal only after clean boot. Any attempt to login/disconnection immidiatelly causes that I'm not able to login any more. Client waits for timeout and then exits 

Version-Release number of selected component (if applicable):

ic134

How reproducible:

100% on my setup (client 

Steps to Reproduce:
1. install ic134 tools to a clean installed win7x32 guest
2. login to guest after clean boot (should succeeed)
3. logout && close client (or just close client without logout)
4. login again
  
Actual results:

client exits as it gets no response from agent


Expected results:

agent should respond just fine


Additional info:

no problem with winxp or win7x64 guest (with agent from the same tools cd)
all rhev/spice services are started
Comment 1 Lubos Kocman 2011-07-29 14:46:37 UTC 
client independent (same behavior registered on linux and windows client)
Comment 7 Barak 2011-08-01 14:39:18 UTC 
Lubos,

please explain why do you claim SSO does not work,

when you reconnect what do you see? a dark spice screen? the win login page ?
 
We can't work with so little information.
Comment 10 Lubos Kocman 2011-08-02 06:42:09 UTC 
Created attachment 516258 [details]
Install.RHEV-Spice-Agent.LOG
Comment 11 Lubos Kocman 2011-08-02 06:42:39 UTC 
Created attachment 516259 [details]
Install.RHEV-Spice_.LOG
Comment 12 Lubos Kocman 2011-08-02 06:43:09 UTC 
Created attachment 516260 [details]
Install.RHEV-SSO.LOG
Comment 13 Lubos Kocman 2011-08-02 06:43:49 UTC 
Created attachment 516261 [details]
Install.RHEV-Serial.LOG
Comment 14 Lubos Kocman 2011-08-02 06:45:18 UTC 
Hello

there is only black screen (the same screen while spicec is waiting for vdagent response) after spice client starts up and it leads to connection timeout and exit (on windows) and seems like linux client is timeout tolerant and after some timeout connection is normally established.

As far as I remember there is already a patch to windows client (which is not still being shipped with any ic build) which has also vdagent timeout tolerance.
Comment 15 Gal Hammer 2011-08-02 07:18:21 UTC 
These are the installation logs which are redundant in this case. The agent's log is called "Install.rhev-agent-service.log" (I know... a stupid name).

From your description in comment #14 I'm quite sure that this is not an SSO bug. It sound like the SPICE bug which I've been told it was fixed.
Comment 16 Lubos Kocman 2011-08-02 09:19:12 UTC 
Created attachment 516284 [details]
Install.rhev-agent-service.log
Comment 17 Uri Lublin 2011-08-02 10:02:24 UTC 
This seems like a duplicate of 719140 which is fixed in ic135 (vdagent-win-0.1-7)

Lubos, can you please try installing the new tools (specifically spice-vdagent) and see if you can reproduce ?

Thanks,
    Uri.
Comment 19 Arnon Gilboa 2011-08-03 16:24:16 UTC 

*** This bug has been marked as a duplicate of bug 719140 ***